Account Supervisor, Healthcare

Ruder Finn; New York (NY); On-site; USD 75,000 - 100,000; Full time

Job summary

Ruder Finn, a leading communications agency, is seeking an Account Supervisor in their Healthcare Practice. This role involves managing strategic communications for healthcare clients, requiring strong account management skills and a passion for healthcare. The ideal candidate will have experience with oncology and ophthalmology communications, ensuring the creation of impactful campaigns.

Benefits

Competitive base salary and bonus opportunity

Health, Dental, Vision, company paid Life Insurance

Flexible Spending Account, 401k plan

Monthly allowance for cell phone and office equipment

Generous PTO policy with paid maternity/paternity leave

Professional learning and development opportunities

Workplace flexibility

On-site and off-site social gatherings

Qualifications

• Minimum 4 years of experience in public relations/communications, healthcare or pharmaceutical preferred.
• Knowledge in product communications, patient advocacy, regulatory processes (e.g., clinical trial phases).
• Experience with public relations campaigns in oncology and ophthalmology.

Responsibilities

• Manage day-to-day activities ensuring client objectives are met.
• Oversee multiple projects from conception to completion.
• Lead the development of core materials including media strategy and press releases.

Skills

Effective written and verbal communication

Presentation skills

Organizational skills

Education

Bachelor’s degree in communications, public relations, biology or related field

Tools

Veeva

Job description

As one of the leading independent global communications and integrated marketing agencies, Ruder Finn thrives off a spirit of innovation and entrepreneurship that is singular in today’s communication world. We value excellence before seniority, hunger for knowledge and achievement, and independence to pursue what’s next. Ruder Finn provides global perspectives, insights, and resources combined with the knowledge, creativity, and exceptional client service of a local agency.

Ruder Finn is seeking an exceptional Account Supervisor in the Healthcare Practice. As an Account Supervisor, you will be an integral part of our dynamic team, helping to manage and execute strategic communications programs for our healthcare clients to drive disease awareness, execute social and influencer programs, support data milestones and more. Your role will involve close collaboration with senior leadership and clients to create and execute campaigns that achieve client objectives and management of junior team members. If you have a passion for healthcare, love tackling new challenges, and working with a team, this role is perfect for you!

We want someone who is excited to work on breakthrough product communications in the areas of oncology and ophthalmology. This individual will need to build strong client relationships and drive growth within an agency environment and possess a strong record of account management with exceptional client service.

Key Responsibilities

• Serve as client and account lead, managing day-to-day activities and ensuring client’s objectives and strategic vision are being met

• Oversee multiple projects for multiple clients from conception to completion by anticipating challenges, troubleshooting problems, proposing solutions, offering client counsel, overseeing work quality and ensuring deadline and budget adherence

• Demonstrate in-depth knowledge of client’s business, including its competitors and their products, public opinion/market trends, influencers and media trends, and understanding how those factors may impact client’s business

• Contribute significantly to the research, planning, and development of comprehensive, contemporary, and strategic public relations campaigns. Employ innovative thinking to generate alternative strategies and options for campaigns and programs

• Elevate problems to senior team members along with proposed solutions, soliciting their counsel when needed

• Lead the development of core materials, including media strategy, press releases, key message documents, social media content and communications plans

• Show a high level of responsiveness and communicate with clients, supervisors and account teams in a clear and timely manner

• Adapt communication style according to the audience and message being communicated

• Promote two-way communication within the team and invite ideas and creativity from junior team members. Motivate team members to collaborate to reach shared objectives

• Convey ideas clearly and confidently in client meetings and presentations

• Set a good example for others to follow; bring new ideas and embrace different ways of thinking

• Provide direct, complete and actionable positive and constructive feedback to others

• Delegate effectively, set clear expectations and deadlines

• Build program budgets, track finances, create SOWs, and support forecasting while ensuring resources align with client needs

Qualifications

• Minimum 4 years of experience within public relations/communications, healthcare or pharmaceutical experience is preferred

• Bachelor’s degree in communications, public relations, biology or a related field

• Understanding of product communications, patient advocacy and the data/regulatory processes (e.g., clinical trial phases, FDA approvals)

• Experience with MLR process, using systems such as Veeva, is preferred

• Effective written and verbal communication skills, presentation skills and organizational skills

• Knowledge and experience of public relations campaigns in key therapeutic areas - specific experience with oncology and ophthalmology is preferred

Benefits & More

• Competitive base salary and bonus opportunity

• Health, Dental, Vision, company paid Life Insurance, Flexible Spending Account, as well as 401k (match) plan.

• Monthly allowance for cell phone, office equipment, etc.

• Generous PTO policy with paid maternity/paternity leave

• Professional learning and development opportunities

• Workplace flexibility

• On-site and off-site social gatherings

The anticipated salary range for this position, at the time of posting, is $75,000 – $100,000. The salary of the applicant selected for this role will be based on a variety of factors, including but not limited to, education, internal equity, geography, relevant years of experience, certifications, skills, abilities of the selected applicant, and other job-related

Ruder Finn provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Ruder Finn will not tolerate discrimination or harassment based on any of these characteristics. Ruder Finn believes that diversity and inclusion among our employees is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.