Account Supervisor, Health

Edelman; San Francisco (CA); On-site; USD 68,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Life Insurance

Disability Insurance

Paid Time Off

Travel Assistance

Wellness Program

Job summary

Edelman Health in San Francisco seeks an Account Supervisor to lead client relationships and strategic counsel within a healthcare-focused team. You will oversee cross-functional projects, manage budgets, and mentor junior staff in a fast-paced agency setting.

The role emphasizes healthcare expertise, integrated communications planning, and delivering results across media and stakeholder engagements, with AI-enabled approaches to enhance campaigns.

Qualifications

• Bachelor's degree or equivalent work experience in health communications.
• At least 4+ years of experience in health communications (agency or in-house preferred).

Responsibilities

• Client Leadership: Serve as day-to-day contact for clients, fostering strong relationships and ensuring satisfaction through strategic counsel and proactive communication.
• Project & Account Management: Oversee project timelines, deliverables, and workflow to ensure seamless execution of initiatives. Collaborate with cross-functional teams to drive results.
• Healthcare Expertise: Stay informed on healthcare industry trends, regulatory updates, and media landscapes to provide clients with timely, relevant counsel.
• Financial Management: Manage budgets, track financial performance, and ensure account profitability while identifying opportunities for efficiency and growth.
• People Leadership: Mentor and oversee junior staff, providing guidance and development opportunities to enhance team performance.
• Strategic Communications Planning: Support the creation of integrated communications plans that align with client objectives and industry best practices.
• Media & Stakeholder Engagement: Help develop messaging, media strategies, and stakeholder engagement initiatives to enhance brand awareness and credibility.

Skills

Client leadership

Project management

Account management

Healthcare communications

Strategic communications

Budget management

Mentoring

AI in communications

Education

Bachelor's degree

Tools

AI tools

Job description

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.

About Us

At Edelman Health, we believe Health is everyone's business.Our goal is to help our clientsconfidently rise to the challengesof our changing world. We believe Health is beyond purely physician - rather, it's everything from self-care to prevention, diagnosis to caregiving to finding cures. We challenge our colleagues and clients alike toembrace the new demandsof a wider set of stakeholders and toact boldly to earn and keep their Trust.

We are seeking a dynamic and strategic Account Supervisor to join our growing team. This role is ideal for a communications professional with a strong background in healthcare who thrives in a fast-paced, collaborative environment.

Responsibilities

• Client Leadership: Serve as day-to-day contact for clients, fostering strong relationships and ensuring satisfaction through strategic counsel and proactive communication.
• Project & Account Management: Oversee project timelines, deliverables, and workflow to ensure seamless execution of initiatives. Collaborate with cross-functional teams to drive results.
• Healthcare Expertise: Stay informed on healthcare industry trends, regulatory updates, and media landscapes to provide clients with timely, relevant counsel.
• Financial Management: Manage budgets, track financial performance, and ensure account profitability while identifying opportunities for efficiency and growth.
• People Leadership: Mentor and oversee junior staff, providing guidance and development opportunities to enhance team performance.
• Strategic Communications Planning: Support the creation of integrated communications plans that align with client objectives and industry best practices.
• Media & Stakeholder Engagement: Help develop messaging, media strategies, and stakeholder engagement initiatives to enhance brand awareness and credibility.

Basic Qualifications

• Bachelor's degree or equivalent work experience.
• At least 4+ years of experience in health communications (agency or in-house preferred).

Preferred Qualifications

• Experience working in product communications for pharmaceutical companies, including support for regulatory milestones, congresses and disease state campaigns
• Strong understanding of the current healthcare landscape, including regulatory considerations, industry trends, and key stakeholders.
• Proven account management experience with the ability to manage multiple priorities and deadlines effectively.
• Strong written and verbal communication skills, with experience in crafting compelling narratives and strategic messaging.
• Experience managing budgets and financials for accounts.
• Demonstrated ability to lead and mentor junior team members.
• Ability to collaborate across teams and work effectively in a fast-paced, integrated agency environment.
• The ideal candidate will demonstrate fluency in leveraging AI tools to enhance communication strategies, optimize content creation, and drive more personalized, data-informed engagement across channels.

$68,000 - $95,000 per year

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.

DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.