Account Supervisor, Client Leadership

dentsu; San Francisco (CA); On-site; USD 68,000 - 111,000; Full time

Job summary

Join dentsu as an Account Supervisor, where you will be pivotal in leading client relationships and managing account activities. In this role, you'll ensure seamless project execution and alignment with client goals, while collaborating with cross-functional teams in a dynamic environment. We are seeking a motivated individual with strong presentation and client management skills who is ready to thrive in a fast-paced agency atmosphere.

Benefits

Medical, vision, and dental insurance

401k

Flexible paid time off

At least 15 paid holidays per year

Paid parental leave

Qualifications

• 5+ years of experience in a relevant field.
• Strong presentation skills and persuasive storytelling.
• Ability to motivate cross-functional teamwork and deliver client satisfaction.

Responsibilities

• Lead client projects and manage account relationships.
• Ensure project execution and clear communication with internal teams.
• Prepare client-facing documentation and manage project budgets.

Skills

Presentation Skills

Client Management

Cross-Functional Team Leadership

Communication

Education

Bachelor’s degree or equivalent experience

Job description

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Job Description:

Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, businesses and society. Established in June 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.

Job Description:

Dentsu Creative is a global creative agency network designed to unlock exponential growth for clients. We use Transformative Creativity as a differentiating, driving force to bring our capabilities together to positively impact people, businesses and society. Established in June 2022, Dentsu Creative is integrated with dentsu’s Media and CXM businesses in over 145 countries and regions, to offer Integrated Growth Solutions.

The Account Supervisor serves as a strategic leader and key point of contact between the agency and its clients. This role is responsible for overseeing the day-to-day management of client accounts, ensuring the delivery of high-quality work, and driving business growth. The Account Supervisor plays a crucial role in aligning client goals with agency capabilities, managing cross-functional teams, and fostering strong client relationships. The Account Supervisor will report into an Account Director for client support and escalation as well as career counseling and growth.

Key Responsibilities:

• Lead client projects and forge relationships across the business both internally and with clients
• Lead teams through small to large scale initiatives with oversight of day-to-day tasks
• Act as the liaison between clients and internal teams, ensuring clear communication and seamless execution of campaigns and projects
• Manage timelines, schedules, and deliverables to ensure projects stay on track and meet deadlines
• Prepare meeting agendas, recaps, status reports, and other client-facing documentation
• Monitor project budgets and assist with billing, estimates, and tracking expenses
• Partner with creative and production teams to ensure integrated campaign delivery
• Demonstrate strong presentation and effective communication skills
  
  
  

Additional Requirements for the client:

• They are a West Coast-based company; therefore, this individual must work PST hours, regardless of their location
• This person should be adaptable, ready to roll with the punches, wear multiple hats, and help build processes where they may not currently exist
• A consultative approach to client management is essential. This is not just an order-taking role
• Enthusiasm is a must! We're working with a major tech client on a new and evolving engagement. While not everything is ironed out yet, we're having a great time and looking for team members who share that positive, collaborative energy
  
  
  

Qualifications:

• Motivates cross-functional teamwork towards elevating the bar and delivering business-based marketing with flawless execution and exceptional client satisfaction.
• Responsible for getting the best work/creative out of the team and selling it to the client.
• Demonstrates strong presentation skills.
• Persuasive storyteller who can work with/present to any client.
• Follows the tenants of Trusted Advisor to the clients.
• Exhibits in-depth knowledge of the client’s business.
• Acts judiciously when making decisions for the client, the team & direct reports.
• Leads by example.
• Establishes the tone & culture of the team.
• Anticipates & proactively addresses challenges/issues.
• Conduct themselves with character & integrity.
• Bachelor’s degree or equivalent experience
• 5+ years of experience
• Digital experience preferred
  
  
  

The annual salary range for this position is $68,000-$110,400. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

• Medical, vision, and dental insurance,
• Life insurance,
• Short-term and long-term disability insurance,
• 401k,
• Flexible paid time off,
• At least 15 paid holidays per year,
• Paid sick and safe leave, and
• Paid parental leave.
  
  
  

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

Location:

San Francisco - California St

Brand:

Dentsu Creative

Time Type:

Full time

Contract Type:

Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.



Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail [e-mail] clicking on the link to let usknow the nature of your accommodation request and your contact information. We are here to support you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Advertising Services

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