Account Supervisor

Saatchi & Saatchi Health; Philadelphia (Philadelphia County); On-site; USD 75,050 - 120,159; Full time

Job summary

Saatchi & Saatchi Health in New York is seeking an Account Supervisor to join our team. You will guide planning, manage client budgets, and ensure accurate estimates while fostering strong client relationships.

Ideal candidates have a Bachelor’s degree, 5+ years in healthcare communications, and MBA preferred. Compensation ranges from USD 75,050 to 120,159 annually.

Qualifications

• Bachelor’s degree required.
• MBA or master’s in marketing preferred.
• Healthcare communications experience preferred.
• 5+ years of relevant experience.

Responsibilities

• Guide process, develop tactical plans and manage budgets.
• Track hours, expenses and reconcile against estimates.
• Maintain accurate client communication and timely reporting.
• Collaborate on briefs and marketing plans with the team.
• Build trusted client relationships and advocate the agency POV.

Skills

Integrity

Self-development

Healthcare comms experience

5+ years experience

Education

Bachelor’s degree

MBA or related master’s

Job description

At Saatchi & Saatchi Health, we believe in making the impossible possible in health. We partner with our clients to turn complexity into clarity, ideas into impact, and ambition into real‑world outcomes. By combining creativity, data, and technology, we create work that doesn’t just reach people—it moves them, connects with them, and makes a difference in their lives.

Overview

Saatchi & Saatchi Health is looking for an Account Supervisor to join our team in New York.

Responsibilities

• Guide process, details, and develop tactical plans.
• Help develop and administer clients’ budgets, including accurate estimating, tracking hours, out‑of‑pocket expenses, and reconciling against estimates.
• Raise client awareness when changes in client direction affect estimates; possess thorough knowledge of contracts and their implications.
• Make sound decisions regarding hours dedicated to jobs and prioritize tasks effectively.
• Identify potential operational issues and proactively solve problems before they grow.
• Work with the Account Lead to moderate conflicts and influence management decisions.

Knowledge

• Understand the therapeutic category, the audience, and at least two channels; also possess basic knowledge of at least one other category and another audience.
• Continuously learn new technologies.
• Apply knowledge of assigned brands and ensure the team adheres to agency process.

Strategy

• Collaborate with team lead to develop communication objectives and strategies (e.g., marketing/brand platform briefs).
• Demonstrate passion for the brand.

Tactics and Execution

• Support the development of marketing/brand platform briefs.
• Manage production of client‑approved marketing tools.
• Collaborate on creative brief development.
• Work with team members to prepare marketing communication plans and proposals.
• Communicate key client issues and initiatives to the team accurately and in a timely manner.
• Think creatively and strategically.
• Have basic knowledge of PHCG businesses, offerings, and tools.

Client Relationship

• Build trusting relationships with client counterparts.
• Maintain frequent, positive client contact with key clients.
• Support the team lead to ensure everyone focuses on brand strategy and positioning.
• Act as an agency champion by communicating and advocating the agency POV.
• Ensure clients receive timely, accurate account documentation and correspondence.
• Provide written reports promptly and accurately.

Qualifications

• Exhibit integrity and trust.
• Exhibit self‑development.
• Bachelor’s degree.
• MBA, master’s in marketing or related discipline preferred.
• Experience in a healthcare communications environment preferred.
• 5+ years of relevant experience.

Benefits and Compensation

Our benefits package includes medical coverage, dental, vision, disability, 401(k), and paid time off. Parental and family care leave, family‑forming assistance, tuition reimbursement, and flexible time off are also available.

Compensation Range: USD $75,050.00 – $120,159.00 annually. The company reserves the right to modify this range as needed.

All applicant information will be kept confidential in accordance with EEO guidelines.