Account Supervisor

Saatchi & Saatchi Health

Irvine (CA)

On-site

USD 75,050 - 120,159

Full time

14 days+

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Job summary

Saatchi & Saatchi Health is seeking an Account Supervisor to act as a brand champion, providing strategic input and direction on accounts. You will build lasting client relationships and ensure marketing objectives are met through clear communication and data-driven decisions.

You will guide the account team, supervise production of client-approved tools, and manage budgets while advocating for the agency POV and breakthrough creative direction.

Qualifications

  • 4 years' experience providing outstanding client service.
  • Experience with DTC brands or open to learning DTC.
  • Strong relationship-building abilities.
  • Excellent strategic thinking abilities.
  • A leader who wants to mentor a junior member of your team.

Responsibilities

  • Maintain constant, positive client contact with key clients.
  • Keep the client apprised of all account activity with timely written reports.
  • Understand and advocate the agency POV in brand strategy.
  • Ensure alignment across client, account team, and internal departments.
  • Oversee production of client-approved marketing tools and deliverables.
  • Provide strategic direction to the creative team and evaluate work.
  • Lead and develop the account team, resolving conflicts.
  • Balance client demands with budgets and timelines.
  • Flag changes in client direction that affect estimates.
  • Exercise financial control over budgets and contract implications.

Skills

Client service
DTC brands
Relationship building
Strategic thinking
Leadership/mentoring

Job description

At Saatchi & Saatchi Health, we believe in making the impossible possible in health. We partner with our clients to turn complexity into clarity, ideas into impact, and ambition into real-world outcomes. By combining creativity, data, and technology, we create work that doesn’t just reach people—it moves them, connects with them, and makes a difference in their lives. Because when our people bring curiosity and courage to the work, we unlock new possibilities for our clients, and better outcomes for the patients they serve. We’re here to push what health can be. And to make it matter.

Overview

The Account Supervisor is a brand champion. They provide strategic input, tactical planning and direction on their account. The Account Supervisor builds and maintains positive, lasting client relationships based on effectively achieving the client’s marketing objectives.

Responsibilities
  • Constant, positive client contact with key clients
  • Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly
  • Thoroughly understands, communicates and advocates the agency POV
  • Ensures everyone focused on brand strategy and positioning: client, account team, and other internal departments
  • Supervises and effectively manages the production of client-approved marketing tools
  • Creative: Provides clear strategic direction to creative team; evaluates creative product against strategic direction and provides constructive feedback. Aims for breakthrough creative. Collaborates on creative brief development
  • Management: team leader, resolves conflict, provides clear and fair direction and feedback to junior account staff
  • Manage client demands vs. budgets
  • Raises client awareness as to when changes in client direction affect estimates
  • Financial knowledge and control over budget.
  • Thorough knowledge of contract and its implications. Sound decision making regarding hours dedicated to jobs, what to prioritize.
Qualifications
  • You have 4 years' experience providing outstanding client service
  • You have experience with DTC brands or are open to learning DTC
  • You are a relationship builder
  • You have strong strategic thinking abilities
  • You're a leader who wants to mentor a junior member of your team
Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $75,050.00 - USD $120,159.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/3/2026.

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