Account Supervisor

Socket.dev; New York (NY); Hybrid; USD 60,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Competitive benefits

401k match

Job summary

VML in New York seeks an Account Supervisor to lead day-to-day activities and creative execution of integrated campaigns for a global consumer brand. You will oversee delivery, secure client approvals, and align timelines and budgets across internal teams.

You will interface with Creative, Media, PR, and partner agencies, driving successful launch programs while maintaining client satisfaction. The role emphasizes strong communication and leadership across departments.

Qualifications

• 5-7+ years account management experience, with a minimum of 2 years as a client lead of a large brand.
• Experience in an Integrated Agency Team (IAT) environment preferred. Media agency partnership experience required.
• Strong experience in digital marketing across integrated campaigns - media, paid search, social, display, programmatic, SEO, content, UX, etc.
• Ability to lead and communicate effectively with cross functional teams.
• Ability to present ideas and strategies to senior level clients, taking initiative and anticipating questions with a high EQ.
• Excellent communication skills, both verbal and written.
• An ability to build relationships and collaborate across teams, departments, vendors and clients to successfully accomplish work.

Responsibilities

• Client Leadership: Build rapport and credibility with client based on trust, sound counsel, responsiveness to client needs and flawless execution.
• Team: Serve as creative and executional project lead; guide day-to-day development of client marketing projects from start to finish; secure required client approvals; ensure timely progress with schedules.
• Process: Review all documents and creative work prior to submitting to client; organize client presentations and meetings; capture and interpret program results, summarize findings, and propose enhancements.

Skills

Account management

Integrated Agency Team

Digital marketing

Cross-functional teamwork

Client leadership

Communication skills

Relationship building

Job description

Who We Are

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. In 2026, VML was named Campaign’s Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

For more information, please visitwww.vml.com and follow along on LinkedIn #WeAreVML.

Who we are looking for:

VML is seeking an Account Supervisor to lead day-to-day activities and creative execution of integrated campaigns over a notable global consumer packaged goods brand. You will be the main client liaison overseeing delivery of work for a global new product launch, ensuring client approvals are secured, client objectives are achieved, and timelines and budgets are met. You will communicate externally with the clients while leading our internal cross-functional teams across successful delivery of work.

The Account Supervisor will interface directly with a large integrated agency team across Creative, Media, PR, and other sister agencies and partners within WPP. Integrated agency partnership experience is strongly preferred for this opportunity.

What you’ll do:

• Client Leadership | Build rapport and credibility with client based on trust, sound counsel, responsiveness to client needs and flawless execution. Develop and update both client and project documents including: creative briefs, estimates, project timelines, media plans, status reports, conference reports and other supporting materials.
• Team | Serve as creative and executional project lead; guide the day-to-day development of client marketing projects from start to finish; secure required client approvals (e.g. creative briefs, budgets, creative materials, etc.); ensure progressive steps in the process are approved with adequate time to meet schedules.Collaborate with creative, project management, production, and/or media teams to develop marketing programs and solutions for client. Keep agency team informed of client requests and changes, anticipate potential problems, and proactively develop solutions.
• Process | Review all documents and creative work prior to submitting to client for review. Organize client presentations, meetings and conference calls, and prepare relevant documents, including agendas, meeting materials and conference reports. Capture and interpret program results, summarize findings, and work with senior team members to recommend program enhancements and/or changes to improve going forward

What you’ll need:

• 5-7+ years account management experience, with a minimum of 2 years as a client lead of a large brand.
• Experience working in an Integrated Agency Team (IAT) environment preferred. Media agency partnership experience required.
• Strong experience in digital marketing across integrated campaigns - media, paid search, social, display, programmatic, SEO, content, UX, etc.
• Ability to lead and communicate effectively with cross functional teams.
• Ability to present ideas and strategies to senior level clients, taking initiative and anticipating questions with a high EQ.
• Excellent communication skills, both verbal and written.
• An ability to build relationships and collaborate across teams, departments, vendors and clients to successfully accomplish work.
• Strong attention to detail, organization, and professionalism.

What we offer:

• Passionate, driven people | We champion a culture of people that do extraordinary work.
• Consciously cultivated culture | We aim to embody the behaviors to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
• Competitive benefits | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) to a generous 401k match (100% dollar-for-dollar match, up to 5% of salary contribution), and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
• Growth-minded opportunities | We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through VML and WPP, so you can continue to grow personally and professionally.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package,

$60,000 - $120,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.