Senior Account Manager

VML; Chicago (IL); Hybrid; USD 45,000 - 80,000; Full time

Benefits offered by this job

Hybrid work model

Benefits package

Job summary

VML in Chicago is seeking a Senior Account Manager to lead integrated campaigns for a large consumer account in the food and beverage space, focusing on retail media objectives. You will drive day-to-day client management to deliver brand campaigns on time and on budget, in close partnership with project management.

The Senior Account Manager will execute agency processes with excellence while building strong client relationships and ensuring seamless communication across internal teams.

Qualifications

• 3-5+ years of client-facing experience in marketing.
• Experience with integrated campaigns across media & retail networks.
• CPG or Food & Bev shopper industry experience a plus.
• Strong computer skills, proficient in Microsoft Office.
• Meticulous attention to detail.
• Excellent time management and ability to prioritize deadlines.

Responsibilities

• Collaborate with creative and agency teams to meet milestones.
• Primary client contact and accountable for campaign implementation.
• Build relationships with internal teams, clients, and partners.
• Stay educated on industry trends and share updates.
• Evaluate quality and manage client feedback and expectations.

Skills

Client-facing

Agency experience

Integrated campaigns

MS Office proficiency

Time management

Attention to detail

Communication skills

Job description

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. In 2026, VML was named Campaign's Global Network of the Year and ranked #2 Creative Network of the Year at Cannes Lions. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.

VML is seeking a Senior Account Manager to lead integrated campaigns for a large consumer account in the food CPG space, focusing on retail media objectives. This person will drive day-to-day client management to deliver brand campaigns and initiatives on time and on budget, in close partnership with project management. The Senior Account Manager will execute agency processes with excellence while fostering strong client relationships, ensuring seamless communication and collaboration across internal teams to consistently deliver high-quality work.

What You'll Do

• Collaborate | Partner closely with creative and/or integrated agency teams to facilitate project milestones and lead client initiatives.
• Execute | Primary point of contact for clients and accountable for successful implementation of campaigns.
• Build Relationships | Build healthy relationships with internal departments, clients, and agency partners.
• Stay Educated | Stay apprised on industry trends and best practices. Share relevant competitive and category updates with internal team members and clients.
• Evaluate | Ensure high standard of quality across all project output by teams and effectively manage client feedback and expectations.

Who You Are

• Multi-faceted | Ability to operate in dual role as account/project management with strategic mindset.
• Detail Oriented l Able to stay on top of deadlines and many moving pieces of projects in an organized way.
• Growth-minded | Continually look for opportunities to grow the account and improve efficiencies
• Excellent Communicator | Being able to communicate clearly and effectively when managing any project or team is essential.

What You'll Need

• 3-5+ years of prior client-facing experience in a marketing environment, with agency experience strongly preferred.
• Experience managing integrated campaigns with agency partners across media and retail media networks required.
• CPG or Food n Bev shopper industry experience related to advertising efforts is a plus.
• Strong computer skills, with proficiency in Microsoft Office.
• Meticulous attention to detail.
• Flawless execution in management of client projects.
• Excellent time management, able to prioritize competing deadlines.

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package.

$45,000-$80,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.