Account Supervisor

Peppercomm, a Ruder Finn Group company; New York (NY); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health, Dental, Vision

Life Insurance

401(k) matching

Cell phone allowance

Generous PTO

Professional development

Workplace flexibility

Social gatherings

Job summary

Peppercomm, a Ruder Finn company, is a leading NYC-based agency delivering data-driven communications and strategic media relations across consumer and B2B clients. The Account Supervisor role emphasizes client leadership, account management and insightful storytelling to exceed expectations and drive growth.

Responsibilities include managing client teams, developing strategic recommendations, creating compelling content, and securing earned media through strong media relationships and

Qualifications

• 4+ years of agency or in-house experience within public relations/communications.
• Strong and reliable industry relationships with both trade and top-tier media.
• Knowledge and experience with tools such as Muckrack and Cision.
• Exceptional writing and editing skills with a strong attention to detail and experience across varying types of content creation.
• Proven ability to write strategic documents as a clear, concise and persuasive writer.
• Ability to multi-task and organize multiple deadlines across various accounts.

Responsibilities

• Develop strong relationships with clients, as their day-to-day lead, and deliver sound counsel and recommendations.
• Serve as a manager on your account teams, keeping teams updated on client activities, projects and assignments.
• Do a deep dive into the clients' business, products, markets and influencers and contribute strategic ideas and recommendations to help build public relations programs.
• Offer creative and innovative ideas to brainstorms, client meetings, new business presentations and internal initiatives.
• Create content for a broad range of materials, including social media posts, digital copy, pitches, proposals, announcements, award entries, bylines and white papers.
• Play a key role driving earned media for your clients through significant media relations efforts including data driven story development, growing and maintaining media relationships with trade and top tier press, creating and executing media strategies for clients, etc.
• Regularly conduct proactive media outreach, including opportunistic and feature coverage, leveraging traditional media, as well as digital/emerging technologies, for PR programming.
• Monitor media on a regular basis to gain an understanding of your clients’ industry topics of coverage and gain insights from media coverage, including potential newsjacking opportunities.
• Leverage influencers to impact clients, their brands and program goals.

Skills

Account management

Media relations

Writing & editing

Client relationship management

Tools

Muck Rack

Cision

Job description

Peppercomm, a Ruder Finn company, is an award-winning, strategic, integrated communications and marketing agency headquartered in New York City. With 30 years of expertise serving blue chip and breakout clients, the firm has made a science of communication, combining wit and wisdom with proven public relations discipline and innovative offerings to break through, build deeper connections and ensure our clients' success. Peppercomm has received numerous accolades throughout its history, being named one of the top 10 Crain's Best Places to Work in NYC, the PRNews Agency Elite 100 and PR Daily's Top Agencies, as well as recent campaign award recognitions from the PR Daily Awards (thought leadership communications), Provoke SABRE Awards (Integrated Campaign), PRNews Platinum PR Awards (Media Relations), and the Bulldog PR Awards (Media Relations), among others. For more information visit www.peppercomm.com.

The Account Supervisor (AS) must be data and insights-driven, news obsessed, trend focused, always curious, entrepreneurial minded, a lifelong learner, agile, flexible and, above all, a superb listener. The AS must strive to exceed client expectations on what they thought was possible from a trusted partner, evidenced by feedback and account growth. This role is focused on delivering solid results in account management and media relations across our consumer and B2B portfolio of accounts.

Responsibilities:

Account Management

• Develop strong relationships with clients, as their day-to-day lead, and deliver sound counsel and recommendations.
• Serve as a manager on your account teams, keeping teams updated on client activities, projects and assignments.
• Do a deep dive into the clients' business, products, markets and influencers and contribute strategic ideas and recommendations to help build public relations programs.
• Offer creative and innovative ideas to brainstorms, client meetings, new business presentations and internal initiatives.
• Create content for a broad range of materials, including social media posts, digital copy, pitches, proposals, announcements, award entries, bylines and white papers.

Media Relations

• Play a key role driving earned media for your clients through significant media relations efforts including data driven story development, growing and maintaining media relationships with trade and top tier press, creating and executing media strategies for clients, etc.
• Regularly conduct proactive media outreach, including opportunistic and feature coverage, leveraging traditional media, as well as digital/emerging technologies, for PR programming.
• Monitor media on a regular basis to gain an understanding of your clients’ industry topics of coverage and gain insights from media coverage, including potential newsjacking opportunities.
• Leverage influencers to impact clients, their brands and program goals.

Requirements:

• 4+ years of agency or in-house experience within public relations/communications, with experience working with consumer and B2B clients.
• Strong and reliable industry relationships with both trade and top-tier media.
• Knowledge and experience with tools such as Muckrack and Cision.
• Exceptional writing and editing skills with a strong attention to detail and experience across varying types of content creation.
• Proven ability to write strategic documents as a clear, concise and persuasive writer.
• Ability to multi-task and organize multiple deadlines across various accounts.
• Critical thinking and strategic problem solving.
• A proactive, “never quit” attitude and a great sense of humor.

Benefits and More

• You will receive a competitive base salary and bonus opportunity
• You will also be able to enroll in our Health, Dental, Vision, company paid Life Insurance, Flexible Spending Account, as well as 401k (match) plan.
• Monthly allowance for cell phone, office equipment, etc.
• Generous PTO policy with paid maternity/paternity leave
• Professional learning and development opportunities
• Workplace flexibility
• On-site and off-site social gatherings

The anticipated salary range for this position, at the time of posting, is $75,000-$95,000. The salary of the applicant selected for this role will be based on a variety of factors, including but not limited to, education, internal equity, geography, relevant years of experience, certifications, skills, abilities of the selected applicant, and other job-related qualifications. In addition, a range of medical, dental, vision, disability, 401(k) matching, paid time off, and/or other benefits also are available by the company.

Ruder Finn provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Ruder Finn will not tolerate discrimination or harassment based on any of these characteristics. Ruder Finn believes that diversity and inclusion among our employees is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.