Account Supervisor

Ruder Finn; New York (NY); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Bonus opportunity

Health insurance

Dental insurance

Vision insurance

401k match

PTO

Transit benefits

Professional development

Social events

Workplace flexibility

Job summary

Peppercomm, a Ruder Finn company, is an award‑winning strategy-driven communications and marketing agency in New York City. The Account Supervisor role focuses on data‑driven account management and media relations across consumer and B2B portfolios.

The AS must be curious, entrepreneurial, and a superb listener, delivering client results and growing accounts. 5+ years in PR with strong media ties and writing excellence are required.

Qualifications

• 5+ years of agency or in‑house PR/communications experience with consumer and B2B clients.
• Strong relationships with trade and top‑tier media.
• Experience with Muck Rack and Cision.
• Exceptional writing and editing with attention to detail.
• Ability to manage multiple deadlines across accounts.

Responsibilities

• Account Management: lead day‑to‑day client relationships, provide sound counsel, manage account teams, deep dive into client business and ecosystems, brainstorm innovative ideas, create diverse content.
• Media Relations: drive earned media through data‑driven story development, proactive outreach, and media strategies across traditional and digital outlets.

Skills

Public relations

Media relations

Writing & editing

Strategic thinking

Multi-tasking

Tools

MuckRack

Cision

Job description

Peppercomm, a Ruder Finn company, is an award‑winning, strategic, integrated communications and marketing agency headquartered in New York City. With 30 years of expertise serving blue chip and breakout clients, the firm has made a science of communication, combining wit and wisdom with proven public relations discipline and innovative offerings to break through, build deeper connections and ensure our clients' success. Peppercomm has received numerous accolades throughout its history, being named one of the top 10 Crain's Best Places to Work in NYC, the PRNews Agency Elite 100 and PR Daily's Top Agencies, as well as recent campaign award recognitions from the PR Daily Awards (thought leadership communications), Provoke SABRE Awards (Integrated Campaign), PRNews Platinum PR Awards (Media Relations), and the Bulldog PR Awards (Media Relations), among others. For more information visit www.peppercomm.com.

"The Account Supervisor (AS) must be data and insights-driven, news obsessed, trend focused, always curious, entrepreneurial minded, a lifelong learner, agile, flexible and, above all, a superb listener. The AS must strive to exceed client expectations on what they thought was possible from a trusted partner, evidenced by feedback and account growth." This role is focused on delivering solid results in account management and media relations across our consumer and B2B portfolio of accounts.

Responsibilities

• Account Management: Develop strong relationships with clients, as their day‑to‑day lead, and deliver sound counsel and recommendations. Serve as a manager on your account teams, keeping teams updated on client activities, projects and assignments. Do a deep dive into the clients' business, products, markets and influencers and contribute strategic ideas and recommendations to help build public relations programs. Offer creative and innovative ideas to brainstorms, client meetings, new business presentations and internal initiatives. Create content for a broad range of materials, including social media posts, digital copy, pitches, proposals, announcements, award entries, bylines and white papers.
• Media Relations: Play a key role driving earned media for your clients through significant media relations efforts including data driven story development, growing and maintaining media relationships with trade and top tier press, creating and executing media strategies for clients, etc. Regularly conduct proactive media outreach, including opportunistic and feature coverage, leveraging traditional media, as well as digital/emerging technologies, for PR programming. Monitor media on a regular basis to gain an understanding of your clients’ industry topics of coverage and gain insights from media coverage, including potential newsjacking opportunities. Leverage influencers to impact clients, their brands and program goals.

Requirements

• 5+ years of agency or in‑house experience within public relations/communications, with experience working with consumer and B2B clients.
• Strong and reliable industry relationships with both trade and top‑tier media.
• Knowledge and experience with tools such as Muckrack and Cision.
• Exceptional writing and editing skills with a strong attention to detail and experience across varying types of content creation.
• Proven ability to write strategic documents as a clear, concise and persuasive writer.
• Ability to multi-task and organize multiple deadlines across various accounts.
• Critical thinking and strategic problem solving.
• A proactive, “never quit” attitude and a great sense of humor.

Benefits & More

• You will receive a competitive base salary and bonus opportunity
• You will also be able to enroll in our Health, Dental, Vision, company paid Life Insurance, Flexible Spending Account, as well as 401k (match) plan.
• Monthly allowance for cell phone, office equipment, etc.
• Generous PTO policy with paid maternity/paternity leave
• Transit benefits
• Professional learning and development opportunities
• Workplace flexibility
• On‑site and off‑site social gatherings

The anticipated salary range for this position, at the time of posting, is $75,000-$95,000.

The salary of the applicant selected for this role will be based on a variety of factors, including but not limited to, education, internal equity, geography, relevant years of experience, certifications, skills, abilities of the selected applicant, and other job‑related qualifications.

In addition, a range of medical, dental, vision, disability, 401(k) matching, paid time off, and/or other benefits also are available by the company.

Ruder Finn provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Ruder Finn will not tolerate discrimination or harassment based on any of these characteristics.

Ruder Finn believes that diversity and inclusion among our employees is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Ruder Finn, Inc. is one of the world's largest independent global communications and creative agencies. Founded in 1948, Ruder Finn serves the global and local communication needs of over 250 corporations, governments, non‑profit organizations and startups. The agency is organized around four strategic pillars that reflect its core areas of expertise: Health & Wellness, Corporate Reputation & Transformation, Technology & Innovation, and Consumer Connections.

RFI Studios, the agency's full‑service digital practice, leads the industry in designing and developing internal collaboration platforms, building conversations and communities around brands, and staying top‑of‑mind in the world of mobile applications.