Account Supervisor

USA SOLVENTUM US LLC; Minnesota; Hybrid; USD 143,000 - 197,000; Full time

Job summary

Solventum is seeking an Account Supervisor (Solve Studio) to lead client partnerships and strategic marketing initiatives. You will serve as the primary point of contact, shaping briefs, timelines and budgets, while coordinating with Creative, Project Management and Studio Operations to ensure on-time, on-brand results.

The role requires exceptional communication, expert stakeholder management, and a consultative marketing approach.

Qualifications

• Bachelor's degree or higher and ten years of experience in account management, client services, marketing, or integrated campaign leadership.
• Strong background in marketing strategy and campaign development; consultative approach.

Responsibilities

• Serve as the primary day-to-day contact for internal business units; build strong relationships and act as trusted marketing advisor.
• Lead client discussions to identify objectives, audience, success measures, and activation requirements.
• Translate client requests into clear, actionable briefs to enable efficient creative development.
• Influence timelines and deliverables based on scope and resources; anticipate risks and propose solutions.
• Support project management tasks including timelines, coordination, reviews and delivery oversight.
• Demonstrate understanding of agency workflows; ensure requests are defined before development.
• Evaluate requests for value, complexity, urgency, dependencies and resources.
• Gather inputs for creative, copy, digital and production teams; plan preliminary scopes and resourcing.
• Document deliverables, formats, markets, channels, approvals and dependencies clearly.
• Own meeting summaries and ensure decisions and scope changes are reflected in docs.

Skills

Marketing strategy

Campaign development

Project management

Stakeholder management

Communication

Facilitation

Negotiation

Organization

Strategic thinking

Partnership

Problem-solving

Education

Bachelor's degree or higher

Job description

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges.

While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit.

As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Account Supervisor (Solve Studio)

3M Health Care is now Solventum. At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You'll Make in this Role

Client Partnership & Strategic Leadership

• Serve as the primary day‑to‑day point of contact for internal business units, building strong relationships and acting as a trusted marketing advisor, not just a service lead.
• Lead client discussions to identify business challenges, objectives, audiences, success measures and activation requirements.
• Translate client request into clear, actionable creative briefs that enable efficient creative development and reduce rework.
• Influence realistic timelines and deliverables based on project complexity, scope, and resource availability.
• Anticipate risks and proactively recommend solutions to keep work moving forward.
• Report on project performance, client satisfaction, risks and opportunities for improvement.
• Support project management responsibilities where dedicated PM support is not available, including timeline development, stakeholder coordination, review management and delivery oversight.

Account Management Excellence

• Demonstrate a strong understanding of agency workflows and creative development processes, ensuring requests are sufficiently defined before entering creative development or production.
• Evaluate incoming requests for business value, complexity, urgency, dependencies and resource requirements before work is committed.
• Anticipate information gaps and proactively gather the inputs required for creative, copy, digital and production teams to execute effectively.
• Develop preliminary project scopes, effort estimates and recommended resourcing approaches in partnership with Creative, Project Management and Studio Operations.
• Ensure all deliverables, quantities, formats, specifications, markets, channels, approvals and dependencies are clearly documented before work begins.
• Consolidate stakeholder feedback into clear, prioritized and actionable direction for the creative team.
• Own client meeting summaries and contact reports, documenting key decisions, action items, changes in direction, risks and next steps.
• Ensure approved decisions and scope changes are reflected in project documentation, timelines and creative briefs.
• Monitor project scope and proactively identify changes that impact timing, effort, budget or resource requirements.
• Maintain a high standard of project documentation, ensuring visibility and continuity across all team members supporting the engagement.
• Partner with Creative Leaders to ensure project expectations, scope and quality standards are understood before work begins.
• Ensure appropriate approvals are secured before work advances to subsequent stages.

Financial Stewardship

• Partner with Operations and Project Management to develop accurate estimates and funding recommendations.
• Support retainer planning, budget forecasting and funding conversations with business partners.
• Balance business objectives with responsible use of Solve Studio resources.

Your Skills and Expertise

• Basic Qualifications Bachelor's degree or higher AND ten (10) years of experience in account management, client services, marketing, or integrated campaign leadership.
• Strong background in marketing strategy and campaign development, with the ability to consult, not just execute.
• Demonstrated experience managing multiple projects and stakeholders simultaneously, ideally in an agency or in‑house agency environment.
• Excellent communication, facilitation, and negotiation skills; ability to influence without authority.
• Highly organized, proactive, and comfortable balancing strategic thinking with hands‑on delivery.
• Passion for partnership and problem‑solving; thrives in fast‑paced, evolving environments.

Work Location: Remote Travel :May include up to 10% domestic travel. Relocation Assistance Not Authorized Must be legally authorized to work in the country of employment without sponsorship for employment visa status.

Supporting Your Well-being

Solventum offers many programs to help you live your best life, both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Applicable to US Applicants Only: The expected compensation range for this position is $143,200 - $196,900, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.

Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

A new healthcare company with a rich history. With more than 70 years of delivering healthcare innovations, we continue to move the industry forward by helping to solve our customers’ biggest challenges. 20,000+ employees worldwide. Solventum relies on the courage and the boundless insights of professionals worldwide to achieve exceptional results for our customers and those who rely on them. Healthcare that leads with heart and humility starts with listening and never finishes, only evolves. As long as healthcare challenges remain unsolved, we will be here, united by empathy and a relentless belief that countless lives are improved through our work. Operations in 38 countries. Driven by our dedication to improved outcomes for all we serve, we break through by making unprecedented connections that impact lives. In more than 300 offices and facilities around the world, we work closely with customers and partners to create positive healthcare outcomes that transcend borders. To realize our shared vision, we harness diverse talents and perspectives from every background to not only address our customers' most urgent priorities but anticipate the needs of the future.