Account Supervisor

Publicis Health; New York (NY); On-site; USD 75,050 - 120,159; Full time

Benefits offered by this job

Medical coverage

Dental

Vision

Disability

401K

Parental leave

Family care leave

Tuition reimbursement

Flexible time off

Freelancer plan eligibility

Job summary

Publicis Health in New York is seeking an Account Supervisor to champion brands, lead strategic planning, and guide junior staff. You will manage senior client relationships, ensure timely, insightful reporting, and drive cross-team alignment across creative, media and production.

You will translate client objectives into actionable marketing strategies, oversee budgets to protect profitability, and mentor a growing team of account professionals in a fast-paced pharma environment.

Qualifications

• Outstanding client service mindset and client-facing excellence.
• Experience with pharmaceutical accounts is required or strongly preferred.
• Demonstrated ability to build and maintain client relationships.
• Strong strategic thinking with ability to translate goals into plans.
• Experience mentoring junior team members and leading by example.
• 1-2 years of managerial experience with direct reports.

Responsibilities

• Maintain constant, positive contact with key clients and teams.
• Deliver timely, accurate written reports and project updates.
• Advise on brand strategy and ensure alignment across departments.
• Oversee budgets and manage client demands vs. financial constraints.
• Provide clear direction to creative teams and evaluate work against strategy.
• Lead and develop junior staff, resolving conflicts and guiding growth.

Skills

Client service

Pharma experience

Relationship building

Strategic thinking

Mentoring

People management

Job description

Company Description

CoLab is a fully integrated, cross-discipline team that provides best-in-class services in a fluid and modular way. With our clients at the center, we create brand movement at the speed of people’s lives by connecting real-time data with world-class creative, content, and media in service of growth and Return on investment. CoLab is a "power of one" solution, encompassing data, media, and production. By drawing from across the vast Publicis Groupe network, we are uniquely positioned to deliver innovation and specialized skills to our clients, as well as enriching opportunities and inclusive benefits to our employees. We pride ourselves on combining the atmosphere of a startup company with the stability and experience of a global leader.

Overview

The Account Supervisor is a brand champion. They provide strategic input, tactical planning and direction on their account. They have direct management responsibilities. The Account Supervisor builds and maintains positive, lasting client relationships based on effectively achieving the client’s marketing objectives and also in a manner with results in agency profit.

Responsibilities

• Constant, positive client contact with key clients
• Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly
• Thoroughly understands, communicates and advocates the agency POV
• Ensures everyone focused on brand strategy and positioning: client, account team, and other internal departments
• Supervises and effectively manages the production of client-approved marketing tools
• Creative: Provides clear strategic direction to creative team; evaluates creative product against strategic direction and provides constructive feedback. Aims for breakthrough creative. Collaborates on creative brief development
• Management: team leader, resolves conflict, provides clear and fair direction and feedback to junior account staff
• Manage client demands vs. budgets
• Raises client awareness as to when changes in client direction affect estimates
• Financial knowledge and control over budget.
• Thorough knowledge of contract and its implications. Sound decision making regarding hours dedicated to jobs, what to prioritize.

Qualifications

• You provide outstanding client service
• You have experience with pharma
• You are a relationship builder
• You have strong strategic thinking abilities
• You're a leader who wants to mentor a junior member of your team
• You have 1-2 years of managerial experience with direct reports

Additional Information

Our Publicis Groupe motto "Viva La Différence" means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive.

• medical coverage
• dental
• vision
• disability
• 401K
• as well as parental and family care leave
• family forming assistance
• tuition reimbursement
• and flexible time off
• Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met.
• Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $75,050.00 - USD $120,159.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/10/2026.