Account Supervisor

PJA Marketing + Advertising; Cambridge (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

PJA Marketing + Advertising, located in Boston, seeks an Account Supervisor to guide technology, health science, and financial clients. This role combines strategy, creativity, and execution, serving as the trusted day-to-day partner across multiple accounts.

You will lead cross-functional teams from strategy to campaign execution, provide proactive counsel to clients, and steer resources to deliver business results while embracing AI-enabled tools to boost productivity and insights.

Qualifications

• 5–7 years of experience in an advertising, branding, or integrated marketing agency.
• Demonstrated ability to independently manage day-to-day client relationships.
• Experience leading cross-functional creative teams through integrated marketing campaigns.
• Strong strategic thinking and the ability to connect business objectives to marketing recommendations.
• Excellent presentation and written communication skills.
• Exceptional organizational skills with the ability to manage multiple priorities simultaneously.
• Confidence navigating ambiguity, making decisions, and moving work forward.
• Experience using AI-powered tools to enhance productivity, research, planning, or content development is preferred; curiosity and adaptability toward emerging technologies are expected.

Responsibilities

• Independently manage day-to-day client relationships across multiple accounts
• Lead integrated marketing initiatives from strategy through campaign execution
• Partner with client stakeholders and provide proactive counsel
• Lead cross-functional agency teams, aligning strategy, creative, media, digital, and production resources around shared objectives
• Drive creative development by facilitating creative briefings, delivering productive feedback, and guiding work through internal and client approval
• Balance client priorities with agency resources, helping teams make smart decisions around scope and timing
• Leverage AI-enabled tools and emerging technologies to improve efficiency, accelerate workflows, uncover insights, and enhance client outcomes while maintaining thoughtful judgment

Skills

Relationship management

Cross-functional leadership

Strategic thinking

Presentation skills

Written communication

Organizational skills

Ambiguity navigation

AI tools familiarity

Job description

PJA advertising and marketing, a rapidly growing B2B and B2C integrated communications agency, Chief Marketing Officer ‘CM200 Top Brand Activation + Engagement Agency’ and a Medical Marketing and Media ‘Agency 100 to Watch,’ is seeking an Account Supervisor to help manage our growing list of technology, health science, and financial clients in our Boston office.

This is a highly independent client management role for someone who thrives at the intersection of strategy, creativity, and execution. You'll serve as a trusted day-to-day client partner while leading cross-functional agency teams—including strategy, creative, media, digital, and production—to deliver exceptional work that drives business results.

What you’ll do:

• Independently manage day-to-day client relationships across multiple accounts
• Lead integrated marketing initiatives from strategy through campaign execution
• Partner with client stakeholders and provide proactive counsel
• Lead cross-functional agency teams, aligning strategy, creative, media, digital, and production resources around shared objectives
• Drive creative development by facilitating creative briefings, delivering productive feedback, and guiding work through internal and client approval
• Balance client priorities with agency resources, helping teams make smart decisions around scope and timing
• Leverage AI-enabled tools and emerging technologies to improve efficiency, accelerate workflows, uncover insights, and enhance client outcomes while maintaining thoughtful judgment

Requirements:

• 5–7 years of experience in an advertising, branding, or integrated marketing agency
• Demonstrated ability to independently manage day-to-day client relationships
• Experience leading cross-functional creative teams through integrated marketing campaigns
• Strong strategic thinking and the ability to connect business objectives to marketing recommendations
• Excellent presentation and written communication skills.
• Exceptional organizational skills with the ability to manage multiple priorities simultaneously
• Confidence navigating ambiguity, making decisions, and moving work forward
• Experience using AI-powered tools to enhance productivity, research, planning, or content development is preferred; curiosity and adaptability toward emerging technologies are expected