Account Supervisor

CTP; Boston (MA); Hybrid; USD 65,000 - 85,000; Full time

Job summary

CTP is seeking an Account Supervisor to join our Brand Management Team in Boston. The role focuses on leading projects end-to-end, from strategy through media delivery, and building strong client relationships.

Ideal candidates have 5+ years in account management, agency background preferred, and proficiency in MS Office and Google Suite. In-office presence 2x per week is required, with a competitive salary and comprehensive benefits.

Qualifications

• 5+ years of experience in Account Management, with agency experience preferred.
• Excellent communication and client-relations skills.
• Strong project management and cross-functional collaboration abilities.

Responsibilities

• Lead projects from strategy through media delivery, ensuring client deliverables are met.
• Collaborate across departments and manage internal teams and external partners.
• Oversee productions from planning through execution, including TV, radio, video and photography.
• Act as a trusted strategic advisor to clients and contribute to their marketing initiatives.
• Build and maintain strong client relationships with proactive engagement.
• Draft scopes of work and track client budgets with accuracy.
• Mentor junior team members and support their professional development.

Tools

MS Office Suite

Google Workspace

Job description

CTP is looking for an Account Supervisor to join our Brand Management Team.

We love working with talented people, and we continually look for compassionate co-workers with a collaborative spirit to add to our community. Our work moves quickly and we're great at coming together to find creative solutions for our clients' most interesting problems. CTP's wide array of work can be seen here.

In this role, CTP is looking for someone who will contribute to our agency’s success by:

• Leading projects with increasing autonomy, from strategy through media delivery, ensuring all client deliverables are met.
• Collaborating across departments while managing internal teams and external partners effectively.
• Overseeing productions of all sizes, from planning through execution, leveraging agency and external resources (TV, radio, video, photography).
• Serving as a trusted strategic advisor to clients, contributing meaningfully to their marketing and business initiatives.
• Building and maintaining strong client relationships through proactive, thoughtful engagement.
• Clearly articulating strategic, creative, and media insights internally and externally.
• Understanding the rationale behind creative work and client requests to guide projects effectively.
• Planning and organizing team workflows to manage multiple projects successfully.
• Delivering projects on time, within budget, and with measurable results.
• Anticipating challenges, proposing proactive solutions, and partnering with teams to resolve issues.
• Demonstrating strong problem-solving skills while remaining flexible and adaptable.
• Communicating confidently and persuasively in writing and in presentations to clients and internal teams.
• Supporting revenue growth and identifying opportunities to expand client partnerships.
• Staying current on industry trends, client business developments, and competitive activity to proactively inform strategy and recommendations.
• Keeping pace with advancements in AI and emerging technologies, identifying practical opportunities to improve efficiency, enhance deliverables, and drive innovation at CTP.
• Drafting scopes of work and fee estimates, and tracking client budgets with precision.
• Mentoring junior team members, providing guidance, direction, and professional development support.

Qualifications

• Ability to be in our Boston office 2x/week (Tuesday and Wednesday)
• A minimum of 5+ years of experience in Account Management. Former agency experience preferred.
• Expert proficiency in MS Office Suite & Google Suite

Please note, all employees are required to be in-office at our CTP location on Tuesdays and Wednesdays.

The salary range for these roles is $65,000 – $85,000 annually. Compensation is based on a variety of factors, including relevant experience, skills, internal equity, and market data. In addition to base salary, we offer a comprehensive benefits package and a collaborative, supportive culture focused on delivering breakthrough ideas for our clients.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment. If you require a reasonable accommodation to complete any part of the application process or in your work once hired, please contact our Human Resources Department.

Applicants must be legally authorized to work in the United States. We do not offer visa sponsorship for this role.