Account Specialist - P&C

IMA Financial Group, Inc.; Chicago (IL); On-site; USD 100,000 - 200,000; Full time

Benefits offered by this job

Annual Performance Bonus

Stock Purchase

Medical Plans

Prescription Drugs

Dental

Vision

401(k)

Paid Time Off

Flexible Work Options

Paid Holidays

Sabbatical

Well-Being Stipend

Personal and Professional Development

Job summary

IMA Financial Group, Inc. seeks Account Specialists to support Account Managers and Account Executives on large, complex client accounts in a collaborative, dynamic service team.

You will prepare coverage and rate comparisons, run pricing analyses, perform audits on expired or non-renewed policies, and respond to client needs with proactive solutions. This role emphasizes attention to detail, strong insurance knowledge, proficient MS Office use, and the ability to manage multiple priorities

Qualifications

• Supports client accounts by preparing coverage comparisons and submissions.
• Manages loss analysis and invoicing-related tasks.
• Demonstrates IMA values and inclusion in daily work.
• Ability to handle multiple priorities and deadlines.

Responsibilities

• Support Account Manager and Account Executive on large and complex client accounts.
• Prepare coverage and premium comparisons and process audits.
• Interact with clients about program needs and new assignments.
• Deliver on unique client expectations within book of business.
• Back up AM as needed to ensure continuous service.
• Review COIs, invoicing allocations, and related billing tasks.

Skills

Attention to detail

Interpersonal Skills

Problem Solving

Communication

Education

General insurance designation

Tools

PowerPoint

Outlook

Word

Excel

Job description

Account Specialists at IMA are the backbone of a highlycollaborateand dynamic service team.

Responsibilities may include but are not limited to:

• Supports and demonstrates IMA’s core values.
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates.
• Provides support to the Account Manager & Account Executive on large and complex client accounts by preparing coverage comparisons, submissions, premium & rate comparisons,processesaudits on expired and/or non-renewed policies and other special requests.
• Interact with clients (written or verbal)regardingspecial program needs and new assignments.
• Understand anddeliver onunique client expectations withinbook of business.
• Temporarily back up AM as needed. Clients should not feel a gap in service knowledge.
• Ability to problem-solve and suggest proactive solutions to AM and AE.
• Responsible for loss analysis andlossspecific tasks related to invoicing, trending,trackingand reconciliation.
• Responsible for assigned special client needsi.e.allocation spreadsheets (monthly, quarterly,annuallyor as requested) whether specific line of coverage or all lines of coverage based on entities,locationsor ownership of property.
• Utilizes the AMS to keep detailed information on accounts (uploading policies, inputting large schedules, driver lists, etc.)
• Controlsindustry specific reporting (well reporting,builder'srisk, etc.)
• Reviews certificate of insurance requests & provides direction to COE related to invoicing allocations, surplus lines, policy processing, master COIs, and client specific instructions for customized Auto ID cards, billings, etc.
• Other general tasks include endorsement processing & billing, reviewing notice of cancellations, analysis of loss data within Experience Mods, deductible analysis and participation in internal reviewmeetingsand other meetings as requested.
• Ability to work independently, lead project special assignments.
• Supports as needed in special client projects

Required Experience and Skills may include but are not limited to:

• Applicable experiencerequiredwith specialty experience preferred
• Attention to detail & ability to work within AMS andmaintaindata completeness standards
• Achieved general insurance designation. Pursuing other insurance designation - preferred
• Project / time management skills to manage multiple priorities and to keep processes moving from start to finish
• Experience with MS Office productsrequired(specifically PowerPoint, Outlook, Word, Excel)
• Limited travelrequired(less than 10%)
• Strong Insurance knowledge and/or client specialty knowledge
• Agility/Flexibility
• Interpersonal Skills
• Problem Solving
• Communicating

Salary Range: $100,000 USD - $200,000 USD

Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:

• Annual Performance Bonus
• Stock Purchase
• Medical Plans
• Prescription Drugs
• Dental
• Vision
• Family Assistance Program
• FSA
• HSA
• Pre-Tax Parking Plan
• 401(k)
• Life/AD&D
• Accident
• Critical Illness
• Hospital Indemnity
• Long Term Care
• Short-term Disability
• Long-term Disability
• Business Travel Accident
• Identity Theft
• Paid Time Off
• Flexible Work Options
• Paid Holidays
• Sabbatical
• Gift Matching
• Well-Being Stipend
• Personal and Professional Development

In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities.

*These benefits do not apply to internship roles.

Why Join IMA?

We’ve built a reputation for putting our associates first

What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It’s this unique ownership business model that makes working at IMA so appealing.

We work in teams. We sell in teams. We win and prosper as a team

We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly.

We are recognized nationally as a leader in our industry

• 2020-2023Business Insurance Magazine Best Places to Work in Insurance
• 2023 Inc. Magazine’s Best Workplaces
• 2023 Denver Business Journal’s Best Places to Work
• 2022-2023 Connecticut TopWork Places
• 2021-2023 Inc. 5000’s List of Fastest Growing Companies
• 2019-2022 Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies
• 2022-2023 Kansas City Business Journal’s Best Places to Work
• 2021-2023 Charlotte Business Journal’s Best Places to Work
• 2021-2023 Los Angeles Business Journal’s Best Places to Work
• 2021-2023 The Salt Lake City Tribune TopWork Places
• 2021-2022 Puget Sound Business Journal’s Washington’s Best Workplaces
• 2021-2022 Wichita Business Journal’s Best Places to Work, #1 in extra-largecategory
• 2021 Dallas Business Journal’s Best Places to Work
• 2021 Alaska Journal of Commerce’s Best Workplaces in Alaska

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.