Account Specialist, Collision

Axalta; Tallahassee (FL); Ibrido; USD 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Paid time off

Descrizione del lavoro

Axalta is seeking an Account Specialist for the Collision segment. This role supports customer satisfaction and retention within the Gulf coast Florida territory, with onsite visits required across the Tampa Bay area.

The position involves coordinating with sales resources and maintaining clear communications to drive revenue and loyalty. The ideal candidate has Automotive Refinish experience, strong communication skills, and the ability to travel up to 50% to meet customer needs.

Competenze

• Bachelor’s degree and/or 3-5 years of Automotive Refinish industry experience.
• Strong knowledge of the collision repair, commercial transportation and industrial environment.
• Excellent written and verbal communication skills.
• Willingness to travel up to 50% and operate autonomously.

Mansioni

• Act as primary contact for identified customers and build strong, collaborative relationships.
• Understand key elements of the customer business agreements.
• Develop and execute account plans for product, color and services needs.
• Communicate the value of Axalta products and services to customers.
• Coordinate with resources to meet customer needs and resolve issues promptly.
• Document customer interactions in Salesforce and maintain data accuracy.

Conoscenze

Auto Refinish experience

Customer relationships

Communication skills

Travel readiness

Formazione

Bachelor’s degree

Strumenti

Salesforce

MS Office

SharePoint

Descrizione del lavoro

Job Title

Account Specialist, Collision

Company Overview

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

Position Summary

The Account Specialist is responsible for maintaining strong customer satisfaction and long-term retention of Axalta’s customers within a market. As a member of the regional sales team the Account Specialist will partner with our coatings customers to foster their long-term success by ensuring that all elements of the business agreement are delivered.

The Account Specialist works with a high sense of urgency and demonstrates ownership, commitment, and accountability to Regional and Axalta goals.

Work Location

This fully remote role requires a local presence in the Tampa/St. Petersburg, FL surrounding area to allow for onsite visits at customer sites across the Gulf coast of Florida territory and is not eligible for relocation nor sponsorship.

Travel required

approx. 50%.

Key Responsibilities

Acts as primary point of contact for identified customers and builds strong, collaborative relationshipsUnderstands key elements of the business agreement with each customerDevelops and executes account plans capturing the product, color and services needs of the customerUnderstands and accurately communicates the values and benefits of Axalta product, color, and servicesUnderstands and engages the appropriate resources to meet the unique needs of each customerMaintains an organized communication approach with a regular customer call schedule and clearly documents customer interactions in SalesForce (SFDC)Follows-up on issues in a timely manner and identifies and advises on process improvements to alleviate roadblocks facing the customerEffectively prioritize tasks and contributes to regional team’s expected results for revenue, profitability, customer retention, and distributor management with a high sense of urgencyProvides support on standard operating procedures (SOP’s) and ensures customer is aware of education and support available through Axalta Training Classes and Local Performance GroupsLeads paint conversion efforts and solicits distribution resources to support the customerMaintains accurate account information and contact data in SalesForce (SFDC)Utilizes appropriate technological resources (SharePoint, Salesforce, MSOffice, etc.) to further individual productivity and enhance communication with co-workers and customers

Job Requirements

An experienced sales professional with Automotive Refinish background and a strong track of successful customer support.Bachelor’s degree and/or at least 3-5 years of Automotive Refinish industry experienceStrong knowledge of the collision repair, commercial transportation and industrial business environment as well as distribution fundamentalsWorking knowledge Axalta’s core product lines and repair shop business fundamentalsAbility to identify customer needs and responds quickly to effectively resolve problems using a collaborative approachSelf-disciplined and able to perform effectively in unstructured and autonomous conditionsPresents oneself in professional manner throughout all levels of the organization and considers how actions will affect customersStrong team player and actively seeks opportunities to support territory activities and meet customer needsDemonstrates effective written and oral communication skillsCompetent computer skills, proficient with MS Office (Word, Excel, PowerPoint)Must be willing and able to travel up to 50% of the timeValid Driver’s License required

This is an active opening for which we are recruiting to fill immediately.

About Axalta

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

Axalta may use technology-assisted tools, including artificial intelligence (AI), to support certain aspects of the recruitment and selection process. All hiring decisions involve human oversight and review.

4 - Sales Workers (EEO-1 Job Categories-United States of America)We consider an individual’s qualifications, skillset, and experience to determine final salary. This role is eligible for benefits such as health insurance and paid time off. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.This is an active opening for which we are recruiting to fill immediately.