Account Specialist - Business Electric Vehicle Charging

ICF Olson; Arizona; On-site; USD 74,000 - 125,000; Full time

Benefits offered by this job

Flexible work arrangements

Tuition reimbursement

401k matching

Employee stock purchase plan

Volunteer opportunities

Donation matching

Job summary

ICF is seeking a motivated professional in Arizona to recruit and nurture relationships with SRP customers, trade allies, and industry associations. You will train trade allies on incentives and manage the program's lead generation and engagement activities.

The role involves qualifying equipment for rebates, supporting participants through applications, and tracking progress toward program goals while using MS Office and industry tools.

Qualifications

• Bachelors degree or related work experience.
• 2+ years outreach, account management and/or sales experience.
• 1+ years experience utilizing a CRM such as Salesforce or Microsoft Dynamics.
• Must have valid driver’s license and pass MVR check.

Responsibilities

• Recruit and develop productive relationships with SRP customers, trade allies, industry associations, and other key market stakeholders.
• Train trade allies on the support and financial incentives available to customers through the ICF implemented programs and how to use the programs to advance their business goals.
• Execute the marketing and engagement strategy, including webinars, trade ally shows, and generating leads for the program.
• Qualify trade allies, EVSE, and other equipment for program rebates, and maintain a trade ally and qualified equipment database.
• Support program participants and product suppliers with the project application processes.
• Track and report project implementation, outreach activities, and progress toward program goals.
• Identify issues, opportunities and lessons learned while contributing to program design and delivery improvements.
• Record activities and develop client-facing reports using MS Office and industry software tools.

Skills

Outreach experience

Account management

Sales experience

CRM usage (Salesforce)

Education

Bachelor's degree or related work experience

Tools

Salesforce

Microsoft Dynamics

Job description

Location:

AZ with local travel within the Phoenix, AZ metro area required

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Recruit and develop productive relationships with SRP customers, trade allies, industry associations, and other key market stakeholders.
• Train trade allies on the support and financial incentives available to customers through the ICF implemented programs, and how to use the programs to advance their own business goals.
• Execute the marketing and engagement strategy, including presenting webinars, attending trade ally shows, and generating leads for the program.
• Qualify trade allies, EVSE, and other equipment for program rebates, and maintain a trade ally and qualified equipment database.
• Support program participants and product suppliers with the project application processes.
• Track and report project implementation, outreach activities, and progress made toward program goals.
• Identify issues, opportunities and lessons learned while contributing to the continuous improvement of the program design and delivery.
• Record activities and develop client facing reports using MS Office programs and industry specific software tools.

What we need you to have (minimum qualifications):

• Bachelors degree or related work experience.
• 2+ year(s) outreach, account management and/or sales experience.
• 1+ years experience utilizing a CRM such as Salesforce or Microsoft Dynamics.
• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.

What we would like you to have:

• Prior experience supporting the implementation of utility transportation electrification programs.
• Previous sales or outreach experience, preferably in the EVs and EV Charging.
• Strong planning, organization, and supervisory skills.
• Time management skills to handle multiple priorities and flexibility to work limited overtime as needed.
• Self-motivated, able to manage own time minimal oversight.
• Team player with the ability to work in a fast-paced environment.

We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read ourEEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $73,738.00 - $125,354.00 Arizona Remote Office (AZ99)

Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read ourEEO policy.

About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.