Account Servicing Representative

Ken Garff Automotive Group; West Valley City (UT); On-site; USD 50,000 - 70,000; Full time

Job summary

Arivo is seeking a highly motivated collections leader with deep auto finance experience to drive performance in a fast-paced environment in Utah. You will oversee a portfolio of delinquent accounts, coach team members, and own processes from skip tracing to eventual repos or charge-offs.

Join a growing company focused on growth and innovation, with a collaborative culture and opportunities to advance within a dynamic auto lending platform.

Qualifications

• 5+ years in auto finance collections with loss control experience.
• Proven leadership, coaching and staff development.
• Strong computer skills including MS Office and Excel; skip tracing knowledge.

Responsibilities

• Work an assigned team collection portfolio
• Manage a cradle/ grave portfolio
• Inbound/outbound calls
• Collaborate with the lead and team members
• Collect on uninsured accounts
• Skiptrace
• Work accounts until repo or charge off status

Skills

Leadership

Coaching

Skip tracing

Tools

Microsoft Office

Excel

Job description

POSITION SUMMARY:

We are looking for a highly motivated leader in the auto industry preferably with 5+ years of experience. Position requires an organized team player with knowledge in the auto subprime field. Knowledge in controlling delinquency and loss is crucial. You must be able to cope with a highly competitive and fast paced environment. We are looking for the right leader to join our team, you will be responsible to collect in a portfolio of delinquent accounts. Compensation is base pay with monthly bonus, full time only.

DUTIES AND RESPONSIBILITIES:

• Work an assigned team collection portfolio
• Manage a portfolio cradle/ grave
• Inbound/outbound calls
• Work with lead and team members
• Collect on uninsured accounts
• Skiptrace
• Work accounts up until repo or charge off status

QUALIFICATIONS:

• Collection skills in auto finance 5+ years; controlling loss
• Strong leadership skills, coaching and developing
• Knowledge of computer functionality, Microsoft Office products; Excel
• Extensive knowledge of skip tracing

Join the Arivo Team

Arivo is transforming the auto lending industry by investing in our brilliant team and creating a culture that promotes growth and innovation. We want you to grow with us.

FAST GROWING COMPANY

Arivo is growing at an amazing rate. It’s important that our employees have room for growth as well. When you work at Arivo, you will have opportunities to tap into your own potential and advance in your career.

GREAT COLLEAGUES

At Arivo, we welcome people who thrive on challenge, find fulfillment in their work, and work collaboratively across the board. We also strive to provide a diverse, transparent, and trusting environment where each individual’s contributions are valued.