Account Sales Representative

Natera; Knoxville (TN); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision, life and disability plans

Free testing and fertility care benefits

Pregnancy and baby bonding leave

401k with employer contribution

Commuter benefits

Generous referral program

Car allowance

Restricted Stock Units (RSUs)

Job summary

Natera is looking for a driven Account Sales Representative in Knoxville, TN. This role involves cultivating relationships, managing accounts, and ensuring compliance with testing protocols as part of Natera's mission in personalized genetic testing.

The ASR will work closely with medical staff and field sales partners while focusing on patient retention and growth. Competitive compensation includes a base salary and uncapped commissions, with additional benefits for employees and their families.

Qualifications

• Minimum 2 years of B2B or medical sales experience.
• Familiarity with healthcare professionals in Knoxville preferred.

Responsibilities

• Cultivate relationships with physicians and clinical staff.
• Work with field sales partners to support customers.
• Ensure patient adherence to test cadence.
• Analyze KPIs to improve workflow.

Skills

Self-motivated

Results-oriented

Relationship building

Time management

Analytical capabilities

Adaptable

Education

Bachelor's degree

Associate's degree with 4 years experience

Job description

LOCATION

Knoxville, TN.

OUR MISSION

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

POSITION SUMMARY

The Account Sales Representative (ASR) is a highly driven, competitive, and relationship-focused professional responsible for contributing to account sales, service, and support activities across our clinical product portfolio. This role focuses on maximizing patient retention and test cadence compliance within existing accounts, while strategically deepening our footprint within key medical practices and regional hospital networks.

PRIMARY RESPONSIBILITIES

• Establish & Expand Institutional Relationships: Cultivate, grow, and maintain deep-rooted relationships with physicians, clinical staff, practice managers, and key stakeholders within the Knoxville market.
• Drive Account Retention & Growth: Work closely with field sales partners to support existing customers and ensure patients adhere to prescribed test cadence.
• Execute Flawless Follow‑Up: Serve as primary point of contact for clinical workflows, test fulfillment, and logistics; follow up rigorously on customer requests.
• Master Territory Time Management: Assess, prioritize, and structure daily field schedules to balance account touchpoints with strategic tasks.
• Leverage Corporate Resources: Educate medical professionals on Natera's digital tools, educational assets, and patient resources.
• Cross‑Functional Collaboration: Partner with Clinical Field Specialists, Strategic Account Managers, Medical Science Liaisons, and patient coordinators to maximize unit growth.
• Utilize Data & Metrics: Analyze and monitor KPIs related to patient retention and order volume to improve workflow.

QUALIFICATIONS & EXPERIENCE

• Bachelor's degree preferred (or Associate's degree with minimum 4 years of relevant clinical/sales experience). Minimum 2 years of B2B or medical sales experience with proof of hitting targets, or background in medical assistance, support, liaison, or nursing.
• Local market knowledge: familiarity or established relationships with healthcare professionals in Knoxville or East Tennessee is highly preferred.

KNOWLEDGE, SKILLS, & ABILITIES

• Competitive Personality: Self‑motivated, results‑oriented, driven to outperform goals in fast‑paced environments.
• Relationship Builder: Ability to forge trust, connect with diverse personalities, and leverage internal resources.
• Exceptional Time Manager: Prioritizes workflows, multitasks, works independently with high sense of urgency.
• Strong Analytical Capabilities: Comfortable analyzing data spreadsheets and reporting systems.
• Flexible & Adaptable: Thrives in ambiguous, rapidly shifting environments while executing tactical work.

COMPENSATION

The total on‑target earnings (OTE) package includes a competitive base salary along with uncapped quarterly commissions. OTE range: $90,000 – $100,000 USD in the first year. Compensation also features a car allowance and Restricted Stock Units (RSUs).

BENEFITS

Competitive benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and dependents. Employees and immediate families receive free testing and fertility care benefits. Additional benefits: pregnancy and baby bonding leave, 401k, commuter benefits, generous referral program.

EEO STATEMENT

Natera is a proud Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, welcoming people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants are considered without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, age, veteran status, disability, and any other legally protected status. We also consider qualified applicants regardless of criminal histories consistent with applicable laws.