Account Representative - State Farm Agent Team Member Winter Garden - FL

Craig Martin Insurance; Florida; Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Descripción de la vacante

Craig Martin - State Farm Agent in Florida is seeking an Account Representative to grow the agency through customer relations and as a liaison between customer needs and agency departments. You will proactively market relevant products and services to improve customers' lives.

Responsibilities include developing leads, scheduling appointments, and providing prompt, friendly service while building long-term relationships.

Formación

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsabilidades

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Conocimientos

Sales experience

Customer relationships

Marketing to customers

Communication skills

Customer service

Needs anticipation

Interpersonal skills

Educación

High school diploma

Some college preferred

Descripción del empleo

Account Representative - State Farm Agent Team Member

Replies within 24 hours

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As an Account Representative for Craig Martin - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

ABOUT OUR AGENCY

I became a State Farm agent at just 22 years old, and 34 years later, I still love what I do. I was drawn to this career because I wanted work that offered purpose, fulfillment, and the opportunity to continually challenge myself while being rewarded for hard work and results. Helping people make sound decisions about managing risk and protecting what they've worked for continues to make this career meaningful.

I'm a graduate of Southern Illinois University with a degree in Finance and played college football. Outside of the office, I'm married and a proud dad of twin boys. Our family loves everything Central Florida has to offer - from the people and lakes to great restaurants, entertainment, and theme parks.

Today, our team includes 11 professionals and more than 100 years of combined insurance experience. We're proud to be recognized as a State Farm Chairman's Circle and Ambassador for Life agency, reflecting our commitment to strong performance and exceptional service. Giving back is equally important to us. Our team supports the community through initiatives such as toy drives benefiting homeless children through Matthews Hope Ministry and other local events and causes.

We offer a 401(k), paid training, travel opportunities, cash incentives, and opportunities to earn additional PTO. And, of course, there are our Pizza Fridays! We believe strong performance should be recognized and provide plenty of opportunities for our team to be rewarded for their results.

Our culture is friendly, laid-back, and growing. We're results-oriented while still keeping the office fun and collaborative. We believe in always learning, always improving, and always finding ways to make a difference. If you're motivated by growth, enjoy being challenged, and want to be part of a successful team where hard work is recognized and celebrated, we'd love to meet you.

Compensation $55,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.