Customer Relations Representative - State Farm Agent Team Member Winter Garden - FL

Craig Martin Insurance; Florida; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Paid time off

Opportunity for advancement

Travel opportunities

Cash incentives

Pizza Fridays

Paid training

Job summary

State Farm Agent Team Member in Florida is seeking a friendly, customer-focused individual to join our office. You will help customers understand insurance and financial service options, build relationships, and provide excellent service.

This role offers paid training, 401(k) eligibility, potential for advancement, and PTO. Compensation ranges from $55,000 to $75,000 per year, with performance-based bonuses and a collaborative, supportive team culture.

Qualifications

• Interest in marketing products to meet customer needs
• Excellent communication skills (written and verbal)
• People oriented and customer-focused
• Detail oriented with strong organizational skills
• Proactive in solving problems and learning new tools
• Able to learn computer functions and CRM systems
• Team-oriented and collaborative

Responsibilities

• Establish customer relationships and follow up with customers.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Customer focus

Communication skills

Team player

Detail oriented

Problem solving

Computer skills

Job description

Customer Relations Representative - State Farm Agent Team Member

Replies within 24 hours

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off

About our Agency

I became a State Farm agent at just 22 years old, and 34 years later, I still love what I do. I was drawn to this career because I wanted work that offered purpose, fulfillment, and the opportunity to continually challenge myself while being rewarded for hard work and results. Helping people make sound decisions about managing risk and protecting what they’ve worked for continues to make this career meaningful.

I’m a graduate of Southern Illinois University with a degree in Finance and played college football. Outside of the office, I’m married and a proud dad of twin boys. Our family loves everything Central Florida has to offer—from the people and lakes to great restaurants, entertainment, and theme parks.

Today, our team includes 11 professionals and more than 100 years of combined insurance experience. We’re proud to be recognized as a State Farm Chairman’s Circle and Ambassador for Life agency, reflecting our commitment to strong performance and exceptional service. Giving back is equally important to us. Our team supports the community through initiatives such as toy drives benefiting homeless children through Matthew’s Hope Ministry and other local events and causes.

We offer a 401(k), paid training, travel opportunities, cash incentives, and opportunities to earn additional PTO. And, of course, there are our Pizza Fridays! We believe strong performance should be recognized and provide plenty of opportunities for our team to be rewarded for their results.

Our culture is friendly, laid-back, and growing. We’re results-oriented while still keeping the office fun and collaborative. We believe in always learning, always improving, and always finding ways to make a difference. If you’re motivated by growth, enjoy being challenged, and want to be part of a successful team where hard work is recognized and celebrated, we’d love to meet you.

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $55,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.