Account Representative - State Farm Agent Team Member Phoenix - AZ

Gunther Perdomo; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Growth potential

Paid time off

Career-building experience

Job summary

Gunther Perdomo - State Farm Agent is seeking a full-time Account Representative to deliver exceptional customer service and help clients secure insurance solutions in Phoenix, AZ.

You will build relationships, educate customers on options, and support daily agency operations while working with a friendly, customer-focused team.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer questions, and anticipate needs.
• Excellent communication skills to assist customers and coordinate with agency team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Communication

Problem solving

Relationship building

Job description

Account Representative - State Farm Agent Team Member

Full Time in Phoenix - AZ

ROLE DESCRIPTION

As a Account Representative - State Farm Agent Team Member with Gunther Perdomo - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation $60,000.00 - $80,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.