Account Representative - State Farm Agent Team Member Lexington - NC

Drive with Danielle; Lexington (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

401(k) matching

Paid holidays

Paid birthday off

PTO that grows with tenure

Flexible scheduling

4% 401k match

Life insurance

Anniversary bonuses

Strong cash bonus programs

Creative rewards ranging from extra PT

Job summary

Danielle Waller - State Farm Agent is seeking an Account Representative to support daily operations, build customer relationships, and coordinate with agency departments.

You will assist with policy applications and renewals, handle inquiries, and contribute to a fast-paced, collaborative team focused on service excellence and community impact.

This full-time role offers growth opportunities, a competitive compensation range, and a supportive environment with paid time off and benefits.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Experience in customer service orSales

Job description

Account Representative - State Farm Agent Team Member

Full Time in Lexington - NC

Replies within 24 hours

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• 401(k) matching

ABOUT OUR AGENCY

Our agency is built on connection, energy, and genuine support. We’re a close-knit team of 10+ people across both in-office and remote roles, and even when we’re not in the same place, we stay connected through open communication and collaboration. This is not a quiet office — there’s music, conversation, laughter, and constant teamwork. It’s fast-paced and high-energy, but always supportive, and people genuinely enjoy working together here.

Many of our team members did not come from an insurance background, and that’s intentional. We focus far more on mindset, work ethic, and willingness to learn than prior experience. Training is hands-on and thorough, combining structured onboarding, real-time shadowing, live customer call exposure, and ongoing daily support. No one is left to figure things out on their own. Our leadership brings deep coaching experience from working with hundreds of insurance agencies nationwide, and the team benefits from proven sales systems, modern training platforms, and even AI-based practice tools to build confidence at a comfortable pace.

Growth here is real and uncapped. As the agency continues to expand into additional locations, opportunities grow alongside it — whether that means higher income, expanded responsibilities, or deeper mastery of your role. Ambition is encouraged, effort is rewarded, and growth is tailored to each individual’s goals.

We’re also deeply involved in the community, participating in local festivals, hosting office events, supporting teachers and schools, and showing up wherever our team wants to make an impact. Giving back is part of our culture, not an afterthought.

• Paid holidays
• Paid birthday off
• PTO that grows with tenure
• Flexible scheduling
• 4% 401k match
• Life insurance
• Anniversary bonuses
• Strong cash bonus programs
• Creative rewards ranging from extra PTO to trips, experiences, and personalized gifts

We’re looking for people with integrity, drive, grit, and a positive attitude — individuals who are coachable, accountable, growth-minded, and genuinely care about helping others. If you’re looking for a supportive, high-performing team where effort is recognized, growth is encouraged, and culture truly matters, this could be a great fit for you.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Danielle Waller - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-mind professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Compensation $40,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.