Account Representative - State Farm Agent Team Member

Rob Cutting Insurance

Wilmington (NC)

On-site

USD 55,000 - 65,000

Full time

14 days+

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Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

License reimbursement

Training & development

Competitive salary

Job summary

A local insurance agency in Wilmington, NC, is seeking an Account Representative to enhance customer relations and contribute to office operations. The successful candidate will provide information on insurance products, assist with applications, and manage customer inquiries. Ideal candidates will possess strong communication skills and a detail-oriented mindset. This position offers competitive compensation ranging from $55,000 to $65,000 annually and benefits such as 401(k) and paid time off.

Qualifications

Excellent communication and interpersonal skills are crucial.
Must be detail-oriented and capable of multitasking.
Preference for candidates with customer service or sales experience.

Responsibilities

Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Customer service or sales experience

Job description

Account Representative - State Farm Agent Team Member

Full Time in Wilmington, NC

Replies within 24 hours

401(k)
Bonus based on performance
Opportunity for advancement
Paid time off

ABOUT OUR AGENCY

Our agency has proudly served the community since 2009 and is home to a talented team of five experienced professionals who share a passion for helping others. I’ve been a business owner my entire life, which has given me a deep appreciation for hard work, structure, and teamwork – qualities that define the way our office operates today. Outside of work, I live on the beach and a horse farm, where my love for horses keeps me busy. Family is everything to me — I’m one of nine children and a proud grandparent to eight grandchildren. Our office is also pet‑friendly, and we’re big supporters of local police, fire departments, and veterans’ organizations. We offer paid vacation, holidays off, bonuses, and a 401(k) plan. We also reimburse licensing costs and take pride in providing some of the best hands‑on training available for new team members to succeed long‑term. Our office culture is organized, supportive, and built on mutual respect. With a structured environment and a highly experienced team, everyone plays an important role in helping one another achieve success. We’re looking for someone who is organized, driven, and motivated – someone who’s ready to learn, grow, and become part of a close, dependable team.

ROLE DESCRIPTION

As Account Representative – State Farm Agent Team Member for Rob Cutting – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.

QUALIFICATIONS

Communication and interpersonal skills.
Detail‑oriented and able to multitask.
Experience in customer service or sales preferred.

Compensation $55,000.00 - $65,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

BENEFITS