Account Representative - State Farm Agent Team Member

Joe Fagan - State Farm Agent; Waterford Charter Township (MI); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Simple IRA

Life Insurance

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Joe Fagan - State Farm Agent in Waterford Charter Township is seeking an Account Representative Team Member to support daily operations and customer success. You will grow the agency by building meaningful relationships and matching client needs with State Farm products, services, and coverage options.

We value a high-energy, sociable, and sales-minded professional who communicates clearly, delivers timely responses, and helps customers renew and apply for policies.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service

Sales experience

Job description

Benefits:

• Simple IRA
• Life Insurance
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Since opening our agency in September 2017, we've built a team of 10 that prides itself on a strong culture of teamwork, humor, and dedication. We work hard, have fun, and make sure to get things done—Sawyer, our resident golden retriever and office dog, keeps spirits high and often draws customers in for a visit!

As a former journeyman plumber who joined State Farm in 2014, I’ve brought a hands‑on approach from the trades to insurance, building a team that’s now in the top 10% of agencies nationwide. We regularly support our community through partnerships with organizations like Waterford Youth Assistance, Michigan Disabled Veterans (DAV), and Operation Injured Soldiers. With the most 5‑star Google reviews of any insurance agency in our area, we’re proud of the service we offer and love seeing new team members join us.

If you’re looking for a high‑energy, supportive environment, let’s talk!

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Joe Fagan - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.