Account Representative - State Farm Agent Team Member

Scott Smith - State Farm Agent; Wapato (WA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Dental insurance

Vision insurance

Job summary

Scott Smith - State Farm Agent is seeking an Account Representative to support daily operations and enhance customer relationships. You will grow the agency by connecting customer needs with appropriate insurance products and services.

The ideal candidate is sociable, attentive, and sales-driven, committed to both personal growth and community improvement. This role offers competitive pay, health benefits, and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be detail-oriented with the ability to multitask.
• Preferred experience in customer service or sales.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service

Sales experience

Job description

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Dental insurance
• Vision insurance

About Our Agency

I opened my agency in 2011, and today we’ve grown into a strong, successful team of 21. Before becoming an agent, I served as a Corporate Vice President, and I brought that foundation in leadership and business into building the agency I run today. I earned my B.A. from the University of Utah and my M.B.A. from Western Governors University. I’m also a proud dad of six and grandfather to seven, and I love cars, traveling, and creating memorable experiences with my family.

I’m deeply committed to my community, especially through mental health and suicide awareness initiatives—an area I care about greatly. That commitment shows up in our office culture as well. We’re fun, energetic, mission-driven, and focused on helping people every day. We enjoy a business-casual work environment, lots of office parties and celebrations, and a few fun traditions—like our signature red Birkenstocks. I offer a rotational day off plan, 26 additional days off, a 401k, health benefits, and I cover licensing costs for my team.

When it comes to hiring, I look for people who will embrace our culture, work hard, care deeply about what they do, and are always eager to learn and grow. We’re a high-achieving, supportive, and truly winning team, and we take pride in succeeding together.

Role Description

As Account Representative - State Farm Agent Team Member for Scott Smith - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.