Account Representative - State Farm Agent Team Member

Aubrey Pithwa - State Farm Agent; Virginia Beach (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Performance bonus

Health insurance

Career advancement

Paid time off

Training & development

Gym stipend

Job summary

Aubrey Pithwa - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will grow the agency by building relationships, processing policy applications, and assisting with renewals.

As a friendly, coachable team member, you will handle inquiries, maintain accurate records, and contribute to community-focused service while pursuing development and advancement within State Farm.

Qualifications

• Communication and interpersonal skills demonstrated in customer-focused settings.
• Detail-oriented with ability to multitask in a fast-paced environment.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Customer service

Job description

Benefits

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency opened in 2014 and has grown into a team of seven who are committed to supporting one another and serving our community well. Before becoming an agent, I worked as a State Farm team member, which gave me a strong foundation and a clear vision for the kind of culture I wanted to build. I graduated from the University of Tennessee with a business degree and am married with two young kids. Family is incredibly important to me, and that perspective shapes the way I lead and support our team. We’re very active with Junior Achievement and believe strongly in investing in and supporting the next generation through financial education and community involvement. We offer a $50 monthly gym membership stipend, a group life plan, PTO, a Simple IRA, health benefits, and a $500 bonus for each license earned. We believe in rewarding growth and supporting both personal and professional development. Our culture values grit and a good attitude above all else. We’re looking for someone who is resilient, coachable, and ready to show up each day with a positive mindset. If you’re willing to work hard, grow your skills, and be part of a supportive team, this could be a great place to build your career.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Aubrey Pithwa - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.