Account Representative - State Farm Agent Team Member

Krystal Pedersen - State Farm Agent; Troy (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Uncapped commission

IRA Matching

Competitive salary

Dental insurance

Health insurance

Vision insurance

Bonus based on performance

Paid time off

Training & development

Employee discounts

Opportunity for advancement

Job summary

Krystal Pedersen - State Farm Agent in Troy, Michigan is seeking an Account Representative to enhance daily operations and foster customer success. This role emphasizes meaningful conversations with clients and growing the agency through referrals, community events, and networking.

Ideal candidates are sociable, attentive professionals eager to contribute positively to the community and to enhance their career in the insurance realm.

Qualifications

• Strong communication skills to interact with clients.
• Ability to manage multiple tasks efficiently.
• Prior experience in sales or customer service is a plus.

Responsibilities

• Provide information about insurance products and services.
• Find and quote new prospects.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.
• Network and attend community events.

Skills

Communication and interpersonal skills

Detail-oriented

Sales experience

Education

Property & Casualty License

Life & Health License

Job description

Benefits

• Uncapped commission
• IRA Matching
• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance
• Bonus based on performance
• Paid time off
• Training & development
• Employee discounts
• Opportunity for advancement

Role Description

As an Account Representative for Krystal Pedersen State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer conversations. In this role you will be actively seeking out new prospects to quote and help grow our business through a mix of referrals, attending community events, networking, previous customers, incoming calls, online requests, and lead sources.

Grow your career while making a positive impact in your community. We’re looking for attentive, sociable, and sales‑minded professionals to join our team. Our agency is committed to supporting and participating in a variety of community initiatives and charitable efforts throughout the year. Team members enjoy opportunities to engage in meaningful events that give back while fostering a fun and supportive work environment. If you want a role where your work benefits both the agency and the community, this is the place for you.

Our agency has been open for 5 years. Before becoming a State Farm Agent Owner, Krystal worked in this role as an Agent Team Member. If you’re interested in eventually owning your own agency or managing one, this position offers valuable experience.

Responsibilities

• Provide information about insurance products and services.
• Find and quote new prospects.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.
• Networking
• Attending events

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Willingness to get Property & Casualty Licensed and Life & Health Licensed.