Account Representative - State Farm Agent Team Member

Kathy Scott Insurance Agcy Inc; Jacksonville (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Company parties

Wellness resources

Job summary

A local insurance agency in Jacksonville is seeking an Account Representative to play a crucial role in daily operations and customer success. You will engage with clients to provide information on insurance products, assist in policy applications, and enhance customer relationships. Strong communication skills and a detail-oriented mindset are essential, as is a readiness to learn and grow in your professional journey. This position offers opportunities for advancement within the agency and a competitive salary.

Qualifications

• Strong communication and interpersonal skills are essential for this role.
• Attention to detail and ability to manage multiple tasks effectively.
• Previously worked in customer service or sales is a plus.
• Eager to learn and develop professionally.

Responsibilities

• Provide comprehensive information about insurance offerings.
• Assist customers with policy applications and renewals.
• Respond to customer inquiries promptly and effectively.
• Keep precise records of all customer interactions.
• Conduct follow-up calls to nurture customer relationships and recommend coverage.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Customer service experience

Sales experience

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Company parties
• Wellness resources

Role Description

As Account Representative - State Farm Agent Team Member for Kathy Scott - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.
• Make outbound calls to customers who have requested insurance quotes, building relationships, identifying needs, and recommending appropriate coverage options.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Ready to learn and grow professionally