Account Representative - State Farm Agent Team Member

Robert Rowan - State Farm Agency Intern; Tempe (AZ); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Training & development

Job summary

Robert Rowan - State Farm Agency is seeking an Account Representative Team Member Intern to support daily operations by building relationships with customers and promoting State Farm products. You will provide friendly service, handle inquiries about coverage and billing, and help grow the office through proactive outreach in a collaborative, training-focused environment.

This internship offers hands-on experience in sales, customer service, and marketing within a local Tempe office, with

Qualifications

• Sales experience preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products based on customer needs.
• Strong written and verbal communication.
• Dedicated to customer service.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Marketing interest

Relationship management

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid time off
• Training & development

INTERN AGENCY DESCRIPTION

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As an Account Representative - State Farm Agent Team Member for Robert Rowan - State Farm Agency Intern, you are vital to our daily business operations and customers’ success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.