Account Representative - State Farm Agent Team Member

Mariela Gonzalez - State Farm Agent; Teaneck Township (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hiring Bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Mariela Gonzalez - State Farm Agent in Teaneck Township, NJ is looking for an Account Representative to enhance business operations and client relations. You will serve as a vital link between customers and agency departments, ensuring customer satisfaction.

The ideal candidate is motivated, enjoys working with people, and is bilingual in Spanish. Responsibilities include providing information on insurance products, assisting with applications, and maintaining customer records. The position offers opportunities for personal and professional growth.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with multitasking abilities.
• Customer service or sales experience preferred.
• Bilingual Spanish is a requirement.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Sales experience

Bilingual Spanish

Job description

Benefits:

• Hiring Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Please note this is a Bilingual Spanish position.

ABOUT OUR AGENCY:

I opened my agency in 2017 after spending seven years as a team member with State Farm. That experience gave me a strong foundation in both customer service and agency operations, and it shaped how I lead and support my team today.

I’m very family-oriented and believe strongly in maintaining a healthy work-life balance. I built my agency with one simple goal in mind: helping people truly understand their coverage and feel confident in the protection they have. That mindset drives how we serve our customers every day.

Our office is centered around growth, accountability, and positivity. I’m committed to creating a supportive environment where the right people can develop both professionally and personally while feeling valued as part of the team.

If you’re motivated, enjoy working with people, and are looking for an opportunity where you can grow and make an impact, I’d love to connect with you and see if this could be the right fit.

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Mariela Gonzalez - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish (required).