Account Representative - State Farm Agent Team Member

Joel Laird - State Farm Agent; Smyrna (TN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Simple IRA

License reimbursement

Continued education assistance

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

Joel Laird - State Farm Agent in Smyrna, TN is seeking an Account Representative to enhance customer relationships and drive agency growth. You will be an integral part of our team, supporting daily operations and helping customers with insurance needs.

This role requires strong communication skills, a detail-oriented approach, and preferably experience in customer service or sales. The position offers opportunities for advancement and includes a competitive salary along with various benefits.

Qualifications

• Effective communication and interpersonal skills are essential.
• Detail-oriented and able to multitask effectively.
• Prior experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Sales experience

Job description

Benefits

• Simple IRA
• License reimbursement
• Continued education assistance
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Joel Laird - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Experience in customer service or sales preferred.

LOCATION

• We have an agency in Smyrna, TN and Murfreesboro, TN.
• Applicants should be comfortable working out of either office.