Account Representative - State Farm Agent Team Member

Christian Durand; Silver Spring, Northern (MD, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Bonus based on performance

Opportunity for advancement

Job summary

Christian Durand - State Farm Agent in Silver Spring is seeking an Account Representative to serve customers, process policy changes, and support billing and claims with excellence.

The position requires bilingual English/Spanish communication, strong relationship skills, and a passion for helping people protect what matters most. This full-time, on-site role offers health insurance, 401(k), paid time off, and a path for advancement within a supportive team.

Qualifications

• Bilingual English/Spanish required or preferred.
• Excellent communication skills and attention to detail.
• Customer-focused with a passion for helping people.

Responsibilities

• Build and maintain strong customer relationships through exceptional service.
• Assist customers with policy changes, billing questions, claims support, and account servicing.
• Conduct policy reviews to ensure customers have the coverage that best fits their needs.
• Educate customers on State Farm products and services.

Skills

Bilingual (English, Spanish)

Job description

Account Representative - State Farm Agent Team Member

Full Time in Silver Spring

• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ROLE DESCRIPTION
Bilingual (English, Spanish) Sales Team Member
As a Client Account Representative of State Farm with Christian Durand - State Farm Agent, you will be the point of contact for many of our customers, providing outstanding service and building lasting relationships. You will assist clients with their insurance needs by answering questions, servicing existing policies, processing account changes, and identifying opportunities to recommend additional State Farm products and services. Success in this role requires excellent communication skills, attention to detail, and a passion for helping people protect what matters most.
We look forward to connecting with customer focused, empathetic professionals who are passionate about helping others and delivering exceptional service. If you're motivated, relationship driven, and eager to grow your career, we'd love to hear from you.
RESPONSIBILITIES

• Build and maintain strong customer relationships through exceptional service.
• Assist customers with policy changes, billing questions, claims support, and account servicing.
• Conduct policy reviews to ensure customers have the coverage that best fits their needs.
• Educate