Account Representative State Farm Agent Team Member

Rob Mcmasters - State Farm Agency Intern; Pulaski (TN); On-site; USD 34,000 - 48,000; Full time

Job summary

Rob Mcmasters - State Farm Agency Intern is seeking an outgoing and customer-focused individual for the Account Representative position. This role is crucial for daily business operations, requiring strong customer relations and proactive marketing of products and services.

The ideal candidate will have sales experience, excellent communication skills, and a dedication to customer service. Join a supportive team to enhance customer success and satisfaction.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Strong communication skills are essential.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and accurate customer service.
• Promote successful customer relations.

Skills

Customer service expertise

Sales experience

Communication skills

Job description

Intern Agency Description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description

As an Account Representative - State Farm Agent Team Member for Rob Mcmasters - State Farm Agency Intern, you are vital to our daily business operations and customers’ success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.