Account Representative - State Farm Agent Team Member

Jenna4auto; Ozark (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Licensing paid by agency

Disability insurance

Life insurance

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jenna Mack - State Farm Agent in Ozark, AL is seeking an Account Representative to help customers with insurance products and service. This role focuses on building relationships, guiding clients through policy options, and supporting the agencys growth.

You will handle applications, renewals, and inquiries, maintain accurate records, and collaborate with team members in a friendly, community‑minded office.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Benefits

• Licensing paid by agency
• Disability insurance
• Life insurance
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I’ve been in business for 15 years and currently lead a team of nine. We offer a strong benefits package that includes 10 days of paid vacation, PTO, 401K, life insurance, disability insurance, and paid holidays.

I graduated from Troy University with a degree in business management and am actively involved in my community. I serve on the board of directors for our local Boys and Girls Club, support our local pregnancy center, and participate in community events throughout the year. Giving back to the community is something I care deeply about.

Our office is built on a family-oriented culture — we work too closely and too often not to genuinely support each other. I’m looking for team members who bring commitment, a strong work ethic, adaptability, and a desire to grow every single day.

What sets this agency apart is how much I pour into my team on both a professional and personal level. I truly want to help each person achieve their goals and reach their full potential. If you’re looking for a workplace where you can grow, feel supported, and be part of something meaningful, this could be the right place for you.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Jenna Mack - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.