Account Representative - State Farm Agent Team Member

Cortney Tidwell - State Farm Agent; Orlando (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

License Reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Cortney Tidwell - State Farm Agent in Orlando is seeking an Account Representative Team Member to support daily operations and drive customer success. You will grow the agency by building strong customer relationships and coordinating with internal teams to meet client needs.

The role emphasizes proactive marketing of relevant products, leveraging a friendly, team-oriented environment where work-life balance is valued. Licensing support is provided to aid professional growth.

Qualifications

• Clear communication and interpersonal skills are essential.
• Ability to stay organized and multitask in a fast-paced environment.
• Experience in customer service or sales is preferred but not required.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitasking

Customer service or sales experience

Job description

Benefits:

• License Reimbursement


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

ABOUT OUR AGENCY

I’ve been a State Farm agent since 2012 and proudly serve the Orlando community from our office located right off Industrial Ave. As an eighth-generation Floridian, this area is truly home to me, and I enjoy building relationships with the people and businesses in our community.

I’m a proud alumna of the University of Miami—Go ’Canes! Family is very important to me, and I’m also a big dog lover. That sense of family carries into our office culture, where we focus on supporting each other and creating a positive environment.

Our team dynamic is very family-oriented and fun. Instead of traditional holiday dinners, we celebrate together with experiences like trips to Disney or Universal for our Christmas party. We believe in working hard while also making time to enjoy being together as a team.

For our team, we offer a strong focus on work-life balance and reimbursement for licensing costs to support your professional growth.

Our office culture is welcoming, supportive, and upbeat. We’re looking for someone who enjoys being part of a close-knit team, brings a positive attitude, and wants to grow in an environment where people truly care about one another.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Cortney Tidwell - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.


• Assist customers with policy applications and renewals.


• Handle customer inquiries and provide timely responses.


• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Experience in customer service or sales preferred.