Account Representative - State Farm Agent Team Member

Fraleygroup; Newport News (VA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Newport News is searching for an Account Representative. In this role, you will be responsible for providing excellent customer service, assisting with insurance policies, and maintaining customer relations. The ideal candidate will possess strong communication skills and a detail-oriented approach, preferably with experience in customer service or sales. This position offers competitive compensation between $40,000 and $50,000 annually, along with benefits including a Simple IRA and paid time off.

Qualifications

• Strong communication skills to effectively assist customers.
• Attention to detail and the ability to manage multiple tasks.
• Preferred experience in customer service or sales.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Experience in customer service or sales

Job description

Account Representative - State Farm Agent Team Member

Full Time in Newport News - VA

Replies within 24 hours

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

Our agency opened in 2008 and currently has a small but highly experienced team of two. Before becoming an agent, I spent 18 years working for a life insurance agency, which gave me a strong foundation in financial services and helping families protect their futures. I also hold financial designations through The American College of Financial Services. I’m married and have one daughter who inspires everything I do. We’re deeply involved in the community, sponsoring multiple events throughout the year, including a 5K race, a golf tournament, and a 10K race. Personally, I also volunteer at a homeless shelter every Christmas Eve and Christmas Day — giving back is something that truly matters to me. We offer PTO, annual bonuses, a hiring bonus once licensing is completed, and a Simple IRA to support our team’s growth and well-being. Our culture is centered around learning, generosity, and continuous development. Both of my current team members have been with me for a long time, and together we’ve built a workplace that’s both professional and fun. I’m looking for someone who brings expertise or a hunger to learn, someone who thrives in a collaborative environment where growth and giving back are equally valued.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for AJ Fraley - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Compensation $40,000.00 - $50,000.00 per year

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Responsive recruiter Replies within 24 hours

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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