Account Representative - State Farm Agent Team Member

Matt Jonza - State Farm Agent; New Richmond (WI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Bonus based on performance

IRA match

Sign-on bonus

Training & development

Opportunity for advancement

Job summary

Matt Jonza - State Farm Agent is seeking a motivated Account Representative to join our team. As a State Farm Agent Team Member, you will grow our agency through meaningful customer relations and by connecting clients with the right insurance products and services.

You will handle applications and renewals, respond to inquiries, and maintain accurate records while delivering exceptional service in a fast-paced, supportive office culture.

Qualifications

• Strong communication and interpersonal skills
• Detail-oriented with multitasking ability
• Experience in customer service or sales preferred

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal skills

Detail-oriented & multitasking

Customer service or sales experience

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2016 and have grown it into a strong team of 26 team members. Before becoming an agent, I owned a mini-golf business and also gained valuable experience working with Wells Fargo — both of which helped shape the leadership, service mindset, and results-driven approach we bring to our agency today.

I’m Minnesota born and raised, attended the University of Minnesota, and I’m proud to be building both a career and a life here with my family. I’m married with two kids (and one more on the way!), and outside of work you’ll usually find me skiing, golfing, or spending time enjoying sports and activities with my kids. Giving back is also important to us — we stay actively involved in our children’s schools, volunteer with a children’s hospital, support Habitat for Humanity, and participate in local community food initiatives.

For our team, we offer major medical benefits (including 50% family coverage), a 4% IRA match, generous PTO, a paid cell phone plan, Flex Fridays with early Fridays, monthly team events, and a sales travel program that can even include international opportunities. We also offer group life and health benefits, plus a sign-on bonus for agent aspirants and additional incentives tied to performance and growth.

Our office culture is fun, competitive, high-energy, and built around a true work hard/play hard mentality. We’re looking for motivated, growth-driven go-getters who take pride in strong customer service, enjoy being part of a winning team, and want a long-term career path with real opportunity. If you’re ready to work hard, learn fast, and grow with a team that celebrates success together, you’ll feel right at home here.

Role Description

As Account Representative - State Farm Agent Team Member for Matt Jonza - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.