Account Representative - State Farm Agent Team Member

Amyfalcon

Metairie, Northern (LA, KY)

Hybrid

USD 40,000 - 80,000

Full time

10 days ago
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Benefits offered by this job

License reimbursement
Opportunity for advancement
Paid time off
Training & development
401(k)
Bonus based on performance
Competitive salary
Flexible schedule

Job summary

Amy Falcon - State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations and by marketing relevant products and services. This full-time role is based in Metairie, LA, with one remote workday per week to support work-life balance.

The position emphasizes building long-term customer relationships, identifying client needs, and delivering prompt service while contributing to the agency's advancement and success.

Qualifications

  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.

Responsibilities

  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.

Skills

Sales experience
Customer relationship management
Marketing mindset
Communication skills
Customer service orientation
Needs anticipation
Interpersonal skills

Job description

Account Representative - State Farm Agent Team Member

Full Time in Metairie - LA

Replies within 24 hours

  • Opportunity for advancement
  • Paid time off
  • 401(k)
  • Bonus based on performance
ABOUT OUR AGENCY

I opened my agency in 2001 and currently lead a team of six. My State Farm career began while I was in college, working in agency management before moving into auto claims and eventually returning to agency leadership. I'm proud to have built my career with State Farm and to serve the Southeast Louisiana community where I was born and raised. In addition to serving customers throughout Louisiana, I'm also licensed in Texas, Arkansas, and Mississippi, allowing our agency to help individuals and families across all four states.

Giving back is an important part of our agency. We proudly support our local school district, the Second Harvest Food Bank, and a variety of local youth sports and dance programs. We believe in making a positive impact both inside and outside the office.

Our agency offers a 401(k), licensing reimbursement, one remote workday each week, and a strong commitment to work-life balance. We believe in creating an environment where our team can succeed both professionally and personally.

Our culture is built on teamwork, honesty, professionalism, and respect. I never ask my team to do something I wouldn't do myself, and we live by a simple philosophy "See something, do something." I'm looking for a dependable team player who takes initiative, values integrity, and enjoys working together to provide outstanding service.

ROLE DESCRIPTION

As an Account Representative for Amy Falcon - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.

Compensation $40,000.00 - $80,000.00 per year

Account Representative - State Farm Agent Team Member

Full Time in Metairie - LA

Benefits
  • License reimbursement
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
ABOUT OUR AGENCY

I opened my agency in 2001 and currently lead a team of six. My State Farm career began while I was in college, working in agency management before moving into auto claims and eventually returning to agency leadership. I'm proud to have built my career with State Farm and to serve the Southeast Louisiana community where I was born and raised. In addition to serving customers throughout Louisiana, I'm also licensed in Texas, Arkansas, and Mississippi, allowing our agency to help individuals and families across all four states.

Giving back is an important part of our agency. We proudly support our local school district, the Second Harvest Food Bank, and a variety of local youth sports and dance programs. We believe in making a positive impact both inside and outside the office.

Our agency offers a 401(k), licensing reimbursement, one remote workday each week, and a strong commitment to work-life balance. We believe in creating an environment where our team can succeed both professionally and personally.

Our culture is built on teamwork, honesty, professionalism, and respect. I never ask my team to do something I wouldn't do myself, and we live by a simple philosophy "See something, do something." I'm looking for a dependable team player who takes initiative, values integrity, and enjoys working together to provide outstanding service.

ROLE DESCRIPTION

As an Account Representative for Amy Falcon - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.

Compensation $40,000.00 - $80,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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