Account Representative - State Farm Agent Team Member

Julie Whitaker; Mechanicsville (VA); In loco; USD 35.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Growth potential

Paid time off

Career-building experience

Descrizione del lavoro

Julie Whitaker Insurance Agency in Mechanicsville, VA seeks an Account Representative - State Farm Agent Team Member to deliver exceptional customer experiences and support agency growth.

As a customer service focused role you will handle inquiries about insurance options, process policy changes, and coordinate with team members to meet client needs. This on-site position offers development opportunities, paid time off, and competitive pay.

Competenze

• Dedicated to customer service.
• Able to relate to a customer, answer questions, and anticipate needs.
• Excellent communication skills to assist customers and coordinate with team.
• Proactive in problem-solving.

Mansioni

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Handle inquiries about insurance availability, eligibility, coverages, policy changes, transfers, and billing.
• Use a needs-based review process to educate customers about insurance options.
• Communicate effectively to meet customer needs while supporting business growth.

Conoscenze

Customer service

Communication skills

Problem solving

Needs-based selling

Descrizione del lavoro

Account Representative - State Farm Agent Team Member

Full Time in Mechanicsville - VA

• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Growth potential/Opportunity for advancement within my office
• Valuable career-building experience
• Hourly pay plus commission/bonus
• Health benefits

ROLE DESCRIPTION

As a Customer Service Representative with Julie Whitaker Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation $35,000.00 - $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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