Account Representative - State Farm Agent Team Member

State Farm; Irving (TX); Presencial; USD 50 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Advancement opportunity

Paid time off

Performance bonus

Resumo da oferta

Sandi Brown - State Farm Agent in Irving, TX is seeking an Account Representative to help grow the agency through customer relations and marketing of State Farm products. You will serve as a liaison between customer needs and agency departments, supporting policies and service requests.

The role emphasizes building meaningful customer connections, proactive outreach, and teamwork within a friendly, close-knit team environment. A strong service mindset is essential to succeed.

Qualificações

• Experience in sales roles, ability to develop leads and close opportunities.
• Strong customer relationship management and follow-up.
• Interest in marketing products based on customer needs.
• Clear written and verbal communication, active listening.
• Commitment to delivering excellent customer service.
• Ability to anticipate customer needs and relate well with clients.

Responsabilidades

• Develop leads, schedule appointments, identify customer needs, and market products and services to meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about product availability, coverages, and billing.
• Promote strong, lasting customer relations and repeat business.

Conhecimentos

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Needs anticipation

Interpersonal skills

Descrição da oferta de emprego

Account Representative - State Farm Agent Team Member

Full Time in Irving - TX - 75061

• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2008 and currently lead a close-knit team of four. Before becoming an agent, I spent 10 years working in another State Farm agency, giving me a strong foundation and firsthand understanding of the business. Family is incredibly important to me, and I'm the proud parent of three children and grandparent of two.

Our agency offers paid time off, sick days, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating a supportive environment where our team can enjoy their work while building a rewarding career.

Our office is friendly, collaborative, and genuinely enjoys working together. I'm looking for someone who is a quick learner, works well with others, and will be a great addition to our close-knit team. If you're ready to learn, contribute, and grow with a supportive agency, we'd love to meet you.

ROLE DESCRIPTION

As an Account Representative for Sandi Brown - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Compensation $50,000.00 - $70,000.00 per year