Account Representative - State Farm Agent Team Member

Jacques Grenier - State Farm Agency Intern; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Advancement opportunities

Paid time off

Parental leave

Training & development

Job summary

Jacques Grenier - State Farm Agency Intern is seeking an Account Representative to support daily operations, build relationships with customers, and bridge needs with State Farm departments. You will proactively market relevant products and services to grow the office and enhance customer outcomes.

Ideal candidates have sales experience, strong communication, and a customer-service mindset. Join a team that values outgoing, sociable professionals and offers training, development, and advancement

Qualifications

• Experience in sales or customer-facing roles is preferred.
• Ability to manage customer relationships effectively.
• Interest in marketing products and services based on customer needs.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance availability, coverages, policy changes, transfers, claims, and billing.
• Promote long-lasting customer relations and trust.

Skills

Sales experience

Customer relationships

Marketing interest

Communication

Customer service

Needs anticipation

Interpersonal skills

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

AGENCY DESCRIPTION:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Jacques Grenier - State Farm Agency Intern, you are vital to our daily business operations and customers’ success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.