Account Representative - State Farm Agent Team Member

State Farm; Honolulu (HI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Catherine Sing Chow - State Farm Agent in Honolulu seeks an Account Representative to support daily business operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

Join a team-focused office that values positive, outgoing individuals who can adapt to selling across different products and conversations. Experience in customer service or sales is preferred and training is provided.

Qualifications

• Clear communication with customers and colleagues.
• Ability to multitask and stay organized.
• Experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail orientation

Job description

Benefits

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2020 and currently lead a team of four. Before becoming an agent with State Farm, I worked in retail sales with Nordstrom and gained extensive leadership experience managing multiple teams. My background in leadership and customer service helped shape the supportive, relationship-focused culture we’ve built in the office today.

We offer PTO, holiday pay, 401(k), health benefits, licensing reimbursement, end-of-year bonuses, and a strong emphasis on work-life balance. We believe in recognizing hard work while creating an environment where people feel supported both personally and professionally.

Our office culture is very team-oriented and close-knit. We enjoy team luncheons, celebrating fun national days together, and creating an environment where people genuinely enjoy coming to work. I’m looking for someone who is positive, outgoing, and comfortable selling and adapting across different products and conversations.

If you’re someone who enjoys working with people, thrives in a collaborative environment, and wants to grow with a supportive team, this could be a great fit for you.

Role Description

As Account Representative - State Farm Agent Team Member for Catherine Sing Chow - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.