Account Representative - State Farm Agent Team Member

Casey Halsey - State Farm Agent; Homewood (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Casey Halsey - State Farm Agent in Homewood, AL is looking for an Account Representative to support daily operations and customers' success. You will grow the agency through meaningful client relations and coordinating between customer needs and agency departments.

You will proactively market relevant products and services, build relationships, and help improve lives of customers. We welcome attentive, sociable, and sales-minded professionals who want to grow with a local State Farm team.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

Skills

Communication skills

Customer service

Sales mindset

Marketing interest

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I have over twenty-five years of experience in the insurance industry — fifteen years spent at State Farm Corporate Headquarters and the past ten as an Agent. That background gives me a deep understanding of both the corporate and customer sides of the business, and I bring that experience into creating a well-balanced, growth-oriented office culture.

Outside of work, I’m an active member of our parish and stay involved in my daughter’s school community — I previously served as PTO President and currently act as the head room parent for the middle school.

I offer paid time off (including vacation, personal, and sick days), holidays, a benefits stipend, performance-based bonuses, license reimbursement, and clear opportunities for advancement. My office culture centers on professionalism, teamwork, and personal development — we work hard, support one another, and celebrate each other’s success.

ROLE DESCRIPTION

As an Account Representative - State Farm Agent Team Member for Casey Halsey - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer