Account Representative - State Farm Agent Team Member

Bronson Ray - State Farm Agent; Hawkinsville (GA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Opportunity for advancement

Paid time off

Job summary

Bronson Ray State Farm is seeking an Account Representative to support daily agency operations and customers’ success. You help grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant insurance and financial services, nurture leads, and schedule appointments to identify and meet customer needs, while delivering prompt, friendly service.

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Written, verbal, and listening communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate to customers.
• Property & Casualty license; Life and Health license preferred.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Needs anticipation

Job description

Benefits:

• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for Bronson Ray State Farm may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Bronson Ray State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.
• Life and Health license preferred.