Account Representative - State Farm Agent Team Member

Uragent4life; Englewood (NJ); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Lori Ramil - State Farm Agent is seeking an Account Representative to support daily operations and enhance customer success. The role emphasizes proactive customer engagement, cross-functional collaboration, and growth within the agency.

You will grow the agency by understanding client needs, marketing relevant products, and maintaining strong customer relations while delivering friendly, reliable service.

Qualifications

• Experience in sales and building customer relationships.
• Interest in marketing products based on customer needs.
• Strong written and verbal communication.
• Customer-service orientation and attentiveness.
• Ability to anticipate and relate to customer needs.

Responsibilities

• Develop leads, schedule appointments, and market products to meet needs.
• Establish and follow up with customer relationships.
• Provide prompt, accurate, and friendly service for inquiries.
• Foster long-lasting customer relations and satisfaction.

Skills

Sales experience

Customer relationships

Marketing mindset

Communication skills

Customer service

Needs anticipation

People relatability

Job description

Benefits:

• Simple IRA
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2008 and currently lead a team of four. As a second-generation State Farm agent, I've always been passionate about building relationships, serving my community, and helping people protect what matters most. I'm also a proud Arizona State University graduate and mother of four.

Giving back to the community is one of my greatest passions. I serve as Vice Chair of the Special Improvement District of Englewood, co-chair a local ladies golf association, and stay actively involved in community organizations, local government, and business initiatives that help strengthen our area.

We believe in investing in our team. Our agency offers professional development, ongoing coaching and mentorship, team-building events, growth opportunities, a flexible work environment, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance.

Our culture is relaxed, supportive, and multicultural. I'm looking for someone who is energetic, self-motivated, and enjoys working with people. If you're passionate about serving your community, thrive in a collaborative environment, and want to build a long-term career with a positive team, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Lori Ramil - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

SCHEDULE:

• Hybrid role: 3 days in office, 2 WFH
• Monday & Friday are always in-office days, flexibility on 3rd day in office.

Flexible work from home options available.