Account Representative - State Farm Agent Team Member

Craig Vickers - State Farm Insurance & Financial Services; Concord (NH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance stipend

Paid vacation

Paid holidays

SIMPLE IRA with employer matching

Four-day workweek every other week

Ongoing training

Job summary

Craig Vickers State Farm Agency in Concord, NH is hiring an Insurance & Financial Services Representative. The role emphasizes relationship-based service, needs-based dialogue, and proactive outreach.

A base salary of $55,000 plus commissions accompanies opportunities for growth in life, health and financial services. The position features a four-day workweek on an alternating schedule and a strong focus on customer relationships.

Qualifications

• Active Property & Casualty license preferred but not required.
• Strong interpersonal and communication skills.
• Ability to build relationships with customers and prospects.

Responsibilities

• Develop relationships with customers to assess needs and connect to insurance and financial solutions.
• Ask thoughtful questions to understand goals and current situation.
• Review existing coverage and identify gaps or unmet needs.
• Educate customers about coverage options and quotes for Auto/Home/Property & Casualty.
• Proactively reach out to customers and prospects; make outbound calls.
• Build and maintain an organized pipeline; work toward agency goals.
• Participate in coaching and professional development; own activity and results.

Skills

Relationship building

Communication skills

Outreach calls

Curiosity

Accountability

Self-motivated

Job description

Benefits

• Insurance Stipend
• Opportunity for advancement
• Paid time off
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Donation matching

Insurance & Financial Services Representative | $55,000 Base + Commission | 4-Day Workweek Every Other Week

Craig Vickers State Farm Agency | Concord, NH

The Craig Vickers State Farm Agency is looking for a motivated, relationship-focused professional to join our team as an Insurance & Financial Services Representative.

This is a production-focused role, but our approach is consultative and needs-based — not transactional.

We believe the best insurance conversations start by understanding the customer. That means asking good questions, listening carefully, learning what's important to them, and helping identify needs or gaps they may not have considered.

We're looking for someone who enjoys talking with people and is comfortable having deeper conversations about their goals, their families, the things they've worked to build, and what they want to protect.

You also need to be willing to create opportunities. Successful team members don't simply wait for the phone to ring. They proactively reach out to customers and prospects, make outbound calls, follow up consistently, and take ownership of their results.

In return, we offer a $55,000 base salary for Property & Casualty licensed candidates, commission opportunities with significant additional earning potential, benefits, retirement matching, paid time off, and a four-day workweek every other week.

How We Approach Insurance

We don't believe in simply selling someone a policy and moving on to the next transaction.

Our goal is to understand the bigger picture.

Property & Casualty insurance is an important part of this role and is often where a customer relationship begins. Someone may initially contact us for an Auto or Home quote, but that conversation gives us an opportunity to get to know them, understand what's important to them, and earn the right to have broader conversations.

For us, P&C is often the gateway to a much bigger conversation. Do they have the right protection for their home and assets? What would happen financially to their family if something happened to them? Are there Life or Health insurance needs they haven't addressed? What are their longer-term financial goals?

Our job is to ask, listen, educate, uncover needs, and help customers make informed decisions. That requires curiosity, empathy, confidence and a willingness to have conversations that go beyond price.

Compensation & Earning Potential

Candidates with an active Property & Casualty license start at $55,000 annually, plus commission.

There are commission opportunities associated with Property & Casualty production, but the most significant additional earning opportunities come from Life, Health and Financial Services production.

For a team member who consistently engages customers in deeper needs-based conversations, identifies appropriate opportunities, and follows through, an additional $1,000–$3,000 per month in Life, Health and Financial Services commissions is a realistic production target.

That represents approximately $12,000–$36,000 in potential additional annual compensation, beyond base salary and any applicable P&C commissions.

Commissions are based on actual production and are not guaranteed.

We also believe compensation should be understandable. During the interview process, we're happy to walk interested candidates through the commission structure and show the math behind different production scenarios so you can see how various levels of Life, Health and Financial Services production translate into compensation.

Not Licensed Yet? We'd Still Like to Hear From You.

While an active Property & Casualty insurance license is preferred, it is not required to apply.

We're willing to invest in the right person.

• Currently P&C licensed $55,000 starting base salary
• Not currently licensed $40,000 starting base salary while completing licensing requirements
• Non-licensed candidates are required to obtain their Property & Casualty license within two weeks of starting
• Once the required P&C license is obtained, base salary increases to $55,000

Life & Health licensing, prior insurance experience, and Financial Services experience are all a plus, but they are not required to apply.

Insurance knowledge can be learned. We're primarily looking for the right combination of initiative, curiosity, accountability, communication skills, work ethic and desire to succeed.

A 4-Day Workweek Every Other Week

We expect a high level of engagement and performance when you're here, and we also believe having meaningful time outside of work matters.

This position follows a 9/80 two-week schedule, providing one scheduled weekday off every other week while maintaining a full-time schedule.

Regular workday 8:00 AM–5:30 PM with a 30-minute lunch.

Your scheduled day off can be Tuesday, Wednesday, Thursday, or Friday, based on your preference and coordinated with office coverage.

That means 26 additional weekdays off each year compared with a traditional five-day workweek.

Use the extra day for appointments, travel, family, hobbies, a long weekend, or simply having a weekday to yourself.

What You'll Do

Your primary responsibility is to develop relationships with customers and prospects, understand their needs, and help connect those needs with appropriate insurance and financial solutions.

A typical day may include

• Having needs-based conversations with new and existing customers
• Asking thoughtful questions to understand a customer's goals, concerns and current situation
• Reviewing existing insurance coverage and identifying potential gaps or unmet needs
• Educating customers about coverage and helping them understand their options
• Preparing Auto, Home and other Property & Casualty insurance quotes
• Proactively reaching out to existing customers and prospective customers
• Making multiple outbound calls each day to create conversations and follow up on opportunities
• Answering and handling multiple inbound callsRecognizing opportunities beyond the customer's initial reason for calling
• Identifying opportunities for Life and Health insurance conversationsIdentifying appropriate Financial Services opportunitiesFollowing up consistently with customers and prospectsBuilding long-term relationships rather than focusing solely on individual transactionsMaintaining an organized pipeline of customer opportunities and follow-upsWorking toward clearly defined individual and agency goalsParticipating in ongoing coaching, training and professional developmentTaking ownership of your activity, follow-up and results

Who We're Looking For

You don't necessarily need an insurance background to be successful here. We're looking for someone who has the right mindset and enjoys working with people.

Curious. You naturally ask questions and want to understand what's important to someone before recommending a solution.

A strong communicator and listener. You can have genuine conversations with people, ask thoughtful questions, and listen carefully to their answers.

Comfortable on the phone. You don't hesitate to pick up the phone. You're comfortable initiating conversations, making multiple outbound calls, handling incoming calls, and developing rapport with people you've never spoken with before.

Self-motivated. You see what needs to be done and take initiative without needing someone constantly directing your next move.

Goal-oriented. You enjoy having measurable objectives and working toward them.

Accountable. You take ownership of your activity and results and focus your energy on the things within your control.

Solutions-oriented. When something isn't working, your instinct is to determine what you can do differently or better rather than focusing on why something can't be done.

Energetic. You bring enthusiasm, positivity and a sense of urgency to your work.

Resilient. Not every conversation results in an immediate opportunity. You can hear "no," learn from the experience, and confidently move on to the next conversation.

Coachable. You're receptive to feedback and genuinely interested in improving.

Consistent. You understand that strong results aren't created by one great day. They're built by doing the right activities and having good conversations consistently over time.

Benefits

In addition to base salary and commissions, we offer

• Insurance stipend
• Paid vacation
• Paid holidays
• SIMPLE IRA retirement plan with employer matching
• A four-day workweek every other week
• Ongoing training and professional development
• Clear goals and expectations
• Opportunities to expand your knowledge across insurance and Financial Services

Why Join Our Agency?

We're looking for someone who wants more than a job quoting insurance or processing transactions.

This is an opportunity to develop professionally, build meaningful relationships with customers, and become someone customers trust when making important decisions about protecting what they've built and planning for their future.

You'll have the stability of a $55,000 base salary once P&C licensed, combined with performance-based compensation that gives you the ability to meaningfully increase your income as you develop your skills and production.

You'll also have something that's difficult to put a price on a four-day workweek every other week.

We want someone who works hard, takes ownership of their results, wants to continue getting better, and appreciates having meaningful time away from work as well.

If you're self-motivated, curious about people, comfortable starting conversations, willing to pick up the phone, and interested in helping customers make informed decisions about protecting what matters to them, we'd like to talk with you.

Insurance Experience Is Welcome. The Right Mindset Is Essential.

Compensation $55,000.00 - $80,000.00 per year