Account Representative - State Farm Agent Team Member

Brett Miller - State Farm Agent; Carmel (IN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Job summary

Brett Miller - State Farm Agent in Carmel, IN is seeking an Account Representative to grow the agency by building meaningful customer relationships and promoting State Farm products. You will act as a liaison between customer needs and agency departments, helping customers with inquiries and policy options.

No sales experience required; a Property & Casualty license is preferred. Strong communication and service skills are valued, with opportunities for advancement in a supportive team

Qualifications

• Strong communication skills across written and spoken channels.
• Experience in managing customer relationships preferred.
• Ability to anticipate customer needs and relate effectively to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about product availability, coverages, changes, transfers, claims, and billing.

Skills

Communication

Customer service

Relationship management

Needs anticipation

Active listening

Education

Property & Casualty license

Tools

CRM

Job description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Brett Miller - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• No sales experienced required.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.