Account Representative - State Farm Agent Team Member

Chuck-Taylor---State-Farm-Agent; Canton (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Profit sharing

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Chuck Taylor - State Farm Agent is seeking an Account Representative to support daily operations and help grow the agency through customer relations and targeted product marketing.

The role emphasizes developing leads, managing customer relationships, and delivering responsive service while aligning with State Farm products and services.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Property & Casualty license required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Include inquiries about product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Skills

Sales experience

Customer service

Communication skills

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Chuck Taylor - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.