Account Representative - State Farm Agent Team Member

Trae Pena - State Farm Agent; Brownsville (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Advancement opportunities

Paid time off

Training & development

Job summary

Trae Pena - State Farm Agent is seeking an Account Representative to support daily operations and customer success in Brownsville. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant insurance and financial services products while delivering prompt, friendly service and building lasting customer relationships. This position emphasizes customer focus and sales aptitude.

Qualifications

• Experience in sales and building customer relationships.
• Interest in marketing products based on customer needs.
• Strong written and verbal communication; attentive listening.
• Customer-focused and service-oriented.
• License for Property & Casualty insurance.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing products

Communication skills

Customer service

Anticipate customer needs

Relate to customers

P&C license

Job description

Benefits

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for Trae Pena - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.