Account Representative - State Farm Agent Team Member

Tj Villarreal - State Farm Agent; Arlington (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Profit sharing

Job summary

Tj Villarreal - State Farm Agent is seeking an Account Representative to support daily operations and drive customer success. You will grow the agency by building meaningful relationships and acting as the liaison between customer needs and agency departments.

Proactively marketing State Farm products will improve clients’ lives. The role emphasizes customer service, lead development, and effective communication while maintaining a strong emphasis on licensing requirements and compliance within

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Strong communication skills (written, verbal, listening).
• Interest in marketing products based on customer needs.

Responsibilities

• Develop leads, schedule appointments, identify needs, and market products to meet needs.
• Establish customer relationships and follow up.
• Provide prompt, accurate, friendly customer service including inquiries on coverage, changes, transfers, claims, billing.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Marketing products

Customer service

Anticipate customer needs

Relate to customers

Property & Casualty license

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Profit sharing

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Tj Villarreal - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.